easy: in 2013 Bungie announced that new amazing hardcore super duper ,"i can do everything" new video game in the spirit of "what can be bigger than halo" . they bragged and promised the blue out of the sky.. - open world - endless exploration - cinetmatic story - endless customization - social feaatures - endless content - playing together with friends - dynamic world - real time calculated weather effects bungies new spawn was perceived as the "Mass effect Halo Skyrim - clone in Space, with magic" -> and bungie like it and did nothing to clairify.. in opposite, , they pushed the notion of freedom and openness and greatness in every possible way.. see the sentence "we could go to this mountain over there RIGHT NOW".. then "Destiny was released" and people who already bought the season pass and the collectors edition were basically shocked: - very narrow and limited world, with killzones and invisible barriers - no exploration at all, you simply can't find anything out there or discover anything - there was literally NO story in game that made any sense - no customization apart from paintjobs , everyone had to use the same gear to level up - not a single social feature in game, all had to go through PSN or Xbox features no communication in game at all outside of preformed fireteams. and not a single groupfinder feature in game. - content was severely limited and felt very "cut down" - you could play together with friends, but having friends doesnt make it easier to form a team .. instead its easier if you go to a lfg site.. unless you dedicate your life to a group or clan.. - very static and sterile world. no interaction with the world is allowed, nor possible - i guess the weather is scripted.. and all bungie said to this was : "do we not have a brilliant and near to perfect game "? the over the last year people start digging around and literally had to pry out EVERY important information by themselves.. since the information policy of Bungie is more than devastating. the cut content the trashed story, the problematic game engine the delay the huge problems with the content pipeline.. people did not found the informaton on bungie,net but on thrid party pages.. where bungie opened about those problems to OTHERS.. in GDC 2015 one of the developers opened up about the huge problems the engine has in development and about the massive problems with the content pipeline.. in 2015 also the court documents revealed the BIG change in story and such .. in 2014 the activision contract was leaked revealing the 10 year roadmap.. all those informations were desperately needed by the audience yet bungie played dumb and did ignore the calls and the questions.. try to play dead man. and even worse, the plainly lied or misslead by purpose.-> with House of wolves, players asked if there will be a raid later. and bungie replied there will eb a raid later this year, WELL KNOWING that player meant in HoW.. but Bungie mislead them in referring to the Taken King Raid well knowing that this was not what the player asked.. the reddit leak "architect404" told the story about the end of the original story and how this whole game idea went down, and DeeJ himself tired to cover up the tracks by stating that this is a Troll, well knowing that this guy was well on point and right about everything and DeeJ even admitted in some posts later that somethign went wrong when he spoke of "chaos in development"..trying to play it down.. Pre "The dark below" Playtester reparted about the new subclasses, yet bungie remained silent.. and sold them later in TTK , UK players were complaining about the HUGE missmatch in the pricing about 40$ and 40GBP , Bungie remained silent.. there have been 1.000.000 opportunities for bungie to redeem themselves yet they remain the evertesting company, milking the player , misleading them and luring them to pay ungodly amounts of money while not .. not taking care of day one guys pisses off the vets, also the refer a friend program that is only availiable if someone pays 40$ again.. the taken kign collectors edition where people were pissed that they cant get anything as a vet just as a new one.. and and and.. bungie did a great job to really upset a LOT of people.. =)