This is the HM raid equivalent for PvP. It should be touch and it should be rewarding. There's probably a fare number of these players that will never beat the hard raid. PvE is my thing and I don't begrudge them the same triumph in PvP. It does annoy me a little that I can backpack a mediocre player through a hard raid but it's tougher to backpack me through trials. It is what it is though and I'm not going to complain about it or quit taking people through raids.
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At the current state of the game it's a vast majority it people that play this game that are not getting gear to compete. From PvP or PvE.