Yes and no. He is the top guy in the entire community, shouldn't that title belong to someone who actually plays the game and interacts with the community outside of douche' remarks on twitter? Even Bungie day this past year was a joke. I'd rather see that Destin kid from IGN be the community manager at least he does stuff with the COMMUNITY!
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He does do stuff with the community. He is always at events helping coordinate things and he answers questions. Besides this may not even be his main account, or he is constantly playing test builds
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I'm not talking conventions, watch him when they stream he is awkward around the game.