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9/22/2015 8:10:03 AM
2

Did not receive SUROS Arsenal Pack with preorder

As can be seen in the screenshot, I have prepurchased The Taken King in August (先行購入 = advance purchase, the date being august 7th); however, I have not received any of the SUROS Arsenal Pack content. I have followed the steps on https://www.bungie.net/en/Help/Article/13507 and have also checked the PSN store to see if there was something I was missing; through the store, I was able to get the Häkke Arsenal Pack (which was listed as free content), but there was still no SUROS pack available. On the "My Add-Ons" list in the PS4 main menu, I can only see the 3 DLC and the Häkke Pack. Restoring Licenses did not change anything.

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