I've been waiting for a response from Activision about my BBB & FTC complaints, but I haven't heard a single thing from them yet. I will be trying for Xbox Support again, and if something comes up beneficial to us, I'll update. I want everyone to share their stories on getting refunds or going through crap all together. What Bungie has done to us is inexcusable and downright wrong. We need to help each other out, because we're all fighting for a good cause, and that's making sure we don't get screwed anymore!
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Can you stop tooting your horns already? Everyone gets it, you got a refund. Well done. There's been countless threads on this.
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You guys are dumb. You signed their terms and agreements. Therefor they can do whatever they want
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i can't get refund, because i am stupid enough to trust bungie and ordered destiny unlimited edition box.
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I said "I want my £40 back" and I got ninja justice. sorry, didn't know that saying your mind violated the code of conduct. Just warning people
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Thanks for taking initiative
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Zipf's law. Look it up. [spoiler]You are the 20%[/spoiler]
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I just got a refund from Microsoft. Their rep agreed that what Bungie have done is unacceptable and authorised my refund. While I am not a lawyer my understanding is that Bungie have breached Australian consumer laws by locking out content that I had already paid for. Please remember the support people are not the ones causing this, be polite but firm and hopefully you will get your refund. Good luck. And good riddance Bungie. You will NEVER see another cent from me.
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bump 4 outcome
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I got a response once. Said I needed to sign into my Activision account or create one to view and confirm my complaint. I didn't have an account at the time. So I made one, verified it and all. Wrote down my email and password right before I confirmed both of those as well. Apparently, even after all of that. No matter what, despite having my email verified, I could not access my account on Activision. I even tried making a new account, and that didn't work either
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I didn't get one... [spoiler]i bought the taken king :D[/spoiler] [spoiler]and it's awesome :D[/spoiler] [spoiler]it was definitely worth 40$ :D[/spoiler]