Dear Support,
I just bought this game for the first time (collector destiny plus taken king and dlc. bought on Ps4 via PS store). I created some characters just to look at the game at this moment there was not a lot of playing time for me. When playing now i decided i did not like the way my characters looked so i deleted them (hunter and titan). I created a new hunter. Looked up on the internet how to get shaders/emblems and class items and realized there was no class package on the postmaster. Also under special deliveries where 3 items. The first item did nothing (was no text or explanation) the level boost is still there i don't dare to touch now and the other collector item (Suros emblem and shader) is there. I really hope the items can be re send as otherwise i just paid a lot of money for nothing.
Thanks for the help!!
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I have the exact same problem, luckely only with a warlock. I am a new player to destiny and deleted my first warlock before getting to the postmaster. I did not know I would only get 1 shot at this and now I went and made a new warlock... no package. So this means all of the CE items for warlock, which I paid for are now completly not available to me? Excluding the exotic which I can get for a load of glimmer and an exotic shard... Which I assume is nearly impossible to get. Bungie... It really is insanely unethical if you don't support new players who pay for extra content, or refund-actie them, or help them get their stuff. I know that if every character gets the stuff ppl Will exploit it, but in this case you can't just let all of these ppl down, because of a beginner mistake.