The URL above shows the Usage Restrictions and confirms that what Bungie is currently doing is against those terms. Bungie either has to issues refunds or fix the problem - or will face a lawsuit over this. The most embarrassing part of this - forthem - has GOT TO BE the fact that there probably is a lawyer at Bungie right now who knows they are going to have to make this right, but there is also some $uit trying to weasel their way out of it, and as a result the paying customer waits, without an answer.