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Edited by Lion El'Jonson:
8/26/2015 5:56:29 PM
394
So, Activision just called me, seriously they did.
http://imgur.com/QUl3G36
http://imgur.com/9LgLjlX
http://imgur.com/xz7Ed5c
http://imgur.com/CX60rCX
Proof for the naysayers 👆
Look what just came in the mail!👇
Face on all you trolls lmao!
http://imgur.com/arXIVf5
http://imgur.com/lP9UyqI
http://imgur.com/F94sqec
I just received a phone call from Activision consumer support in response to a complaint I filed with the Better Business Bureau against Bungie. He told me that they are well aware of the feedback Destiny is receiving and they are sorry that I'm so dissatisfied with the product.
I desired a full refund of the purchase price of the game and both dlc, they weren't authorized to do that. However, they are sending me a sealed copy of Destiny to return to recoup some of my money [i]and[/i] a free copy of another Activision game, which will also be sealed and also can be traded; I chose Advanced Warfare.
I advise all players who are truly dissatisfied and disgusted by Bungie and their tactics, to file a complaint with the BBB if you want results. I heard from Activision [i]personally[/i] in less than 24 hours and got immediate results.
Spread the word!
*Edit* I filled out the complaint on the BBB webs
*Edit* The trolls here crack me up. Are you really that upset at me for making Bungie look even worse? I couldn't care less about getting my money back, Accountability to the player from Bungie is long overdue.
*Edit* It's astounding how hard these Bungie employees are trying, and failing to discredit me. I'm sorry that you can't accept the fact that I'm telling the truth, but that's on you. Your Activision overlords clearly saw merit in my claim, and that's all that matters to me. So boys and girls, I'm fresh out of troll snacks and will leave you to your ridiculous conspiracy theories. Have fun.
English
#feedback
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Lol #necro
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1 ReplyI miss seeing this post. Don't you guys?
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GOOD SHIT YOU WON
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50 RepliesEdited by Fragzilla360: 8/26/2015 3:12:18 PMSo you people actually think that he filed a complaint, the BBB contacted Activision, got a response immediately and Activision immediately shipped out a brand new copy of Destiny (overnight), from Lorain, OH (even though their HQ and other locations are in CA, TX, MN, AR & WI -- https://www.activision.com/company/locations/fayetteville) to Hawthorne, CA in a span of 24 hours? Here is the complaint process. http://odrcomplaint.bbb.org/odrweb/public/ourbbbcomplaintprocess.aspx?bbbid=3 [quote]Your complaint will be sent to the business in: 1-5 calendar days from the date you filed the complaint The business will be asked to respond in: 30 calendar days from the date you filed the complaint You will be notified of the business response: When we receive it If the business fails to respond, you and the business will be notified: 31-35 calendar days from the date you filed the complaint Complaints are usually closed within: 35 calendar days from the date you filed the complaint[/quote] And did all of this for a guy who, in his complaint, said that they were charging a "premium price for a substandard product" and treating the consumer base "with little more than outright contempt"? See the above picture. If you go to http://odrcomplaint.bbb.org/odrweb/public/ourbbbcomplaintprocess.aspx?bbbid=3 You can clearly see a list of that clearly states that : [quote][b][u]The BBB does not handle complaints that involve[/u]:[/b] Purchases made more than 365 days ago Landlord/tenant disputes Employee/business disputes Discrimination claims Civil Rights claims Allegations of criminal acts Chapter 7 bankruptcy cases Claims already tried in a court of law Cases that are already in litigation Business to business complaints for collection purposes Companies that are out of business [b]Issues based solely on dissatisfaction with a company's price Buyers remorse[/b] Seeking an apology[/quote] Those in bold are SPECIFICALLY what the OP 's "claim was about. Not to mention the purchase of the game was made very close to 365 days ago. Secondly, the BBB has a nice little list of what you should do BEFORE submitting a complaint. http://odrcomplaint.bbb.org/odrweb/public/ourbbbcomplaintprocess.aspx?bbbid=3 [quote]The customer should have contacted the business at least once to resolve the issue. [b]The complaint should be filed with the BBB that handles the service area where the business is headquartered.[/b] The complaint must meet [url=http://www.bbb.org/boston/get-consumer-help/consumer-help/the-complaint-process/national-complaint-acceptance-guidelines/]BBB National Complaint Acceptance Guidelines.[/url][/quote] If you go to the complaints for Activision in the proper service area... http://www.bbb.org/losangelessiliconvalley/business-reviews/video-games-wholesale-and-manufacturers/activision-blizzard-in-santa-monica-ca-13075134/complaints#breakdown You can see that out of all the complaints filed with Activision in the month of August 2015, 3 out of 4 resolved complaints that were about Call of Duty: Advanced Warfare and the other was from one guy who never got his Nepal T-Shirt. Most of the rest were for Call of Duty: Ghosts This guy is trolling y'all.
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3 RepliesEdited by CloudNyine: 8/25/2015 12:27:50 AMHonestly this is the first I've heard of someone legitimately sticking it to bungie. And it makes me think...if ACTIVISION is being reasonable...then theyre not the person to blaim for the lack of game in this game...Bungie just sucks and must have gotten a lucky break with halo...
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Well done good sir well done indeed.
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2 RepliesWow so much hate 0.o. Even if it was fake, why are ppl so goddamn in a hurry to attack this post.
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2 RepliesDid activision give you a phone number by chance? I'm trying to contact them about a collectors edition issue
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3 RepliesAHA WTF I came on destiny just now and chose my warlock then posted my last coment and looked up to.. BUY THE LEGENDARY ADITION NOW! as if I didn't already form out £60 and another £40 for dlc... Lol
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1 ReplyTaken King purchased? LMAO
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Bungie made a great game but then destiny slowly went down... Down... And down into the darkness :/ and now they want MONEY for an emote? Like what? :( [spoiler] destiny is love [/spoiler] [spoiler] destiny is life [/spoiler] [spoiler] and then destiny slowly reached... No just no [/spoiler]
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2 RepliesI don't understand what the big "-blam!- you" is here. Dissatisfied customer gets money back from product company on agreeable terms by both parties. Activision is sorry you don't like Destiny. Does this go beyond that?
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What did you say? (Im dying to know!)
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Uh wow
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2 RepliesI can't believe you did that... Nice - must have taken some guts.
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2 RepliesKudos to them for actually trying. I don't see them doing this for everybody that files a complaint against them, especially after this post gets out of hand. I'd expect a skyrocket in the complaints within the next 48 hours.
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could u pls post the exact wording of the complaint you made to the BBB? i'd like to see. im sure it'll also help some of the 'angry at bungie but don't know why exactly' ppl. send me a pvt msg if u don't want to post in public.
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3 RepliesSeriously? I'm astounded they gave enough of a rip to do that.
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2 Replieslol they are gonna lose so much money
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BUMP!
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