JavaScript is required to use Bungie.net

Service Alert
Destiny 2 will be temporarily offline tomorrow for scheduled maintenance. Please stay tuned to @BungieHelp for updates.

Help

Help us help you.
8/21/2015 12:50:09 AM
3

My characters got deleted

Bungie I need to get my charcters back because someobody went on my account and deleted everything and I have the grimoire to show it please help

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hello, Sorry to hear about this character. Unfortunately Bungie does not restore any lost items or accounts which were lost. In each instance Bungie has investigated, missing characters have been the result of a manual deletion. To help prevent this from happening, I suggest making a passkey for your account so no one can hack into it. [b][url=https://www.bungie.net/en/Help/Article/12718]How to Set Up a Passkey[/url] [/b] [b][url=https://www.bungie.net/en/Help/Article/12211]Bungie's Item Restoration Policy[/url][/b] [b][url=https://www.bungie.net/en/Help/Article/12240]My Destiny Characters Were Deleted Help Article[/url][/b]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    • Edited by Caggus: 8/21/2015 12:52:57 AM
      Bungie does NOT provide restoration services if you deleted your character or lost it, dismantled your item or lost it. Sorry. Bungie's Policy on this is in the link below. http://www.bungie.net/en/Help/Article/12211

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • Hello I'm sorry to hear that about your characters. Unfortunately, Bungie doesn't replace or restore lost/deleted characters. If you believe your account may have been breached please follow the link below to increase the security of your account [url=http://www.bungie.net/en/Help/Article/12718]Keeping my account safe[/url] [url=http://www.bungie.net/en/Help/Article/12211]Bungie's restoration policy[/url]

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon