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Edited by HALTAB:
5/4/2015 9:32:03 PM
5
Xbox One connection problem
I have an Xbox One. I've been having connection issues for over 2 days now. Whenever I press "A" at the title screen it says, "No Internet connection detected. Please check your network configuration and try again. For more information search for: canary." I have tried closing Destiny, power cycling the modem, router, and Xbox, deleting Destiny and re-installing it, setting a static IP on the Xbox One, and forwarding ports. I have also tried 3 different networks. None of these options are resolving the issue. Is there something else that may be going on?
Hal
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1 ReplyI'm sorry to hear that you're having connection issues. Sometimes these are intermittent and just happen once, or for a short period of time, due to network conditions between you, Bungie, and other players. Other times it can be related to your home network, other devices connected to your network, or the connection with your ISP. Take a look at our (comprehensive!) [url=https://www.bungie.net/en/Help/Article/11930]Network Troubleshooting Guide[/url] to learn how to get the optimal network setup for playing Destiny. Even when other games seem to be working fine we've found that Destiny may require a few tweaks to your network to get the best performance. Good luck and good hunting, Guardian!
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I keep getting disconnected as well. Code baboon and weasel. Never happened until HoW was released.
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Geez bungie thanks for offering helpful advice...not
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Completely uninstall and reinstall. This happened to me in march, along with getting kicked every 5mins if it did let me sign in. After I reinstalled everything, I never had another problem. I'm also on the Xbox One. Good luck!
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1 ReplyHi Hal, Sorry to hear about the troubles, are you connected wired or wireless?
