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4/2/2015 10:28:04 AM
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How do I get actual help? Can't log in for weeks now and nobody cares :(

I've already posted here before but it came to nothing despite a helpful internetsman: https://www.bungie.net/en/Forum/Post/111298950/0/0/1 Here's the problem I'm having: https://www.youtube.com/watch?v=wpdfrFIuG50 I've tried everything - restoring licences, deleting everything and redownloading and installing, accessing from different devices. The long and short of it is I can't access my game on PS4. And I'm starting to feel really frustrated because whenever I tweet activision I get a stock response of "check the help at bungie.net" and I'm ignored by the Bungie and BungieHelp twitter accounts. I've paid £80 for a game that I can't play now and haven't been able to play for weeks. I just want to talk to an actual tech support human who can take a look at the account or something. Any tips? And/or any actual helping eyes from Bungie lurking on here? Anything that could help would be appreciated at this point...! Thanks, Chris

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  • Hey MrChrisNo1! Can you try out something for me? Can you go to your Network Settings on your Console, and go to MTU? It should be set on Automatic (1500). Set it to manual and type in 1397. Then try to log into Destiny again.

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