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Edited by BNGHelp4: 3/2/2015 5:28:48 PM
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[BUNGIE] Solutions for Xbox One Re-downloading Update

[b][UPDATE 2/25/15] The 1.1.1 Update contains a fix for this issue. If you have not installed this update, please exit Destiny and re-launch to take the patch. If you are still encountering this issue after updating Destiny and following the troubleshooting guide, please let us know.[/b] [b][u]PLEASE NOTE:[/u] This post is ONLY for the Redownloading issue. Please do not post offtopic as it pushes down posts of people who are still experiencing this problem; players that do this will be removed from the thread.[/b] Hello all, We have been investigating the issue where Xbox One players experience a re-download of a 76mb update every time they play Destiny. We have a few troubleshooting options that [b]we highly recommend players attempt in the order we present them[/b]: [b]Check your internet connection[/b] Are you on a wired or wireless connection? If you are on WiFi or mobile hotspots, we recommend using a wired connection to complete your installation, as sometimes this update is due to the connection failing or hiccuping during the update. [b]Clear your cache[/b] Clearing the console's cache has been the most successful way of getting out of this state. Please see below for more information as there are [b]two ways[/b] to clear the cache on your console. Once it is cleared it will resume your update. -Launch Destiny on your console (Do not press A to play) -At the sign on screen (the screen that prompts you “Press A To Play”) press and hold the following buttons for ~10 seconds, or until the game launches : Right Bumper (RB) + Left Bumper (LB) + down on the dpad -[b]PLEASE NOTE:[/b] This button command should only be used on the “Press A To Play” screen OR -Completely shut your console off -Go to Settings -Go to Power & startup -Press Turn Xbox off -Once the console is completely off, unplug the power cord from the back of the console and let sit for ~5 minutes -Power the console on and re-launch Destiny [b]Re-launching the game after playing a different game[/b] This issue could also be caused by game installs overlapping each other on your hard drive. Sometimes this can be sorted by simply closing Destiny and launch a recently played game (that is NOT Destiny). Please follow the steps below: 1. Launch Destiny 2. Close Destiny 3. Launch recently played/downloaded game 4. Play for a bit (20-30 minutes is recommended) 5. Close recently played/downloaded game 6. Launch Destiny At this point, the update will pop up and follow through, and the issue should resolve. Players who own the disc copy of Destiny have reported that their issue resolved after borrowing a friend's disc and attempting the update, or cleaning the disc. We realize this issue can occur with digital copies, and this solution may not be ideal. [b]We are aware that these steps may not resolve this issue, and if none of these steps help then re-installing the game may work.[/b] Your progress and characters are saved server-side on your account, so you do not need to worry about losing progress if you uninstall. Please know that Bungie is investigating a report on people who cannot resolve this issue with the steps provided. We thank you for your patience as we investigate.
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  • I keep getting an update for destiny I cant download so I am unable to play destiny which is my most played game as much as I would like to I cant and ive tried every way to resolve this issue and none of them work I really want top play my favorite game.Please bungie fix this bug

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  • Did both of the console cache clears AND cleaned the disc AND checked my network connections AGAIN and what do ya know....it still dosnt work right!!!!

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  • Hi bungie - managed to stay on for 21mins until caterpillar, rather than weasel. It took me 40mins to log on though :(

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  • Edited by Eri3: 2/16/2015 4:28:14 AM
    I've gotten this constantly. I reinstalled the game last week and it seemed to be working but I just got it again today. None of this is working. Before I reinstalled it, this 76.87 update was everyday and it wouldn't let me login unless I had done the daily ritual. Back to the drawing board I guess

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    • I got rid of my copy for PS3 so I could start playing on my Xbox One. I have tried every work thru on this list only to find that I can't even play a game that I love because I can't download the update to ever even start playing. So I got rid of a perfectly good copy and wasted money on another so I can actually play with friends and communicate and it was all for nothing. I have a wired connection with nothing running off of it but my system and I am a technology savvy person and nothing. I am being the point of frustration and feel that if you are going to make an online only game then the least you can do us make sure It works. Fix it or give me back the money I wasted on another copy. This company is obviously taking a big step backwards and it's hard to believe that anyone cares if it's still not been addressed.

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      • Bungie - is the update issue causing disconnects? I'm downloading the update almost every successful login. However I'm being weasel and caterpillar'd within 20 mins of login - regardless of activity. I've also noticed that the update seems to be skipping 20mb from around 54mb of the second part of the download. It does not seem to be completing. Also, clearing the cache does seem to reinstate the need to update.

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      • These fixes do not work. They just cause the patches to be downloaded again and reinstalled. Bungie you need to sort this crap out.

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      • This happens to me every weekend I play I don't play during the week but I just want to play fix this please I love Destiny it's a master piece but error code wasp fix this please

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      • I keep getting a Wasp error message.

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      • Edited by netherslayer777: 2/14/2015 12:13:20 AM
        While I have cleared my cache before I did this and have played a different game (this didn't solve any of my problems the times I tried), I decided to uninstall my Expansion Pass, as I found out the game gives you the 76 MB update when you install it. After I doing that, I have not gotten the update in days, when it was giving me it pretty soon every time after I redownloaded. So maybe that may be a solution or just a coincidence, but I'm putting that out there just in case it helps someone. :)

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        • Edited by IIapexnineII: 2/14/2015 3:34:40 PM
          For the constant update problem (i.e. every time you start Destiny it begins an update before you can play) the only work around that I have found is to turn off the Xbox One and then unplug the Xbox One after you are completely done playing. If you quit the game, do something else, and come back you may encounter the updating. So far after each shut down and unplug I have not had the updates come back. If I do not unplug Xbox One after shut down, I will get the updating before I can play. PLEASE NOTE THAT YOU DO NOT WANT TO UNPLUG THE XONE UNTIL IT HAS HAD TIME FOR THE FANS TO COOL DOWN THE HARDWARE. BUNGIE, please get this patched!!

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        • I tried all of these but I still get the 76 update

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          • Edited by Daisuke: 2/13/2015 3:28:24 AM
            I hate this game so much

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            • No no You fix your servers. Then this problem wouldn't happen so often. I had to do this with my Xbox 360 back In December and it did nothing. I just played a single player game for a couple hours.

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              • The game was playing just fine until I was spammed with marionberry and vulture error codes. When I tried signing back on, I got the update... and now with constant wasp error codes.

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              • Thanks, will try but just to add that the solution of using a non wifi/mobile connection is a bit of a waste. I'd use a different connection if I could. The xb1 is designed to be used wirelessly. I don't have a wired connection at home. It works perfectly, even flawlessly for all my other games. Why is destiny different??

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                • re-installing doesn't work

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                • I hate this Errormessage WASP. It comes even ofter to me and this sucks. I hate reinstall the Game every Week. I hate kicked out of Game from some connection fails to Bungie Server even i play solo. It is possible that the People at Bungie dosn´t can fix it finaly? Are they only fixing the Glitches found from the Players and RUIN so the Game with more worst Bugs ? This is worster as the End of Mass Effect 3. Let start a Shitstorm so they finaly make a Game that works fine and stable. Regards from a little angry User

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                • My brother dismantled my gjallajhorn

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                • The second after I started the game from trying this fix I got the damn update again. This is getting ridiculous. I spent 100 bucks on this pos game and it works when it feels like it,

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                • Tried everything listed. Thanks bungie. Been loyal since Halo CE. Thanks for this horse shit.

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                • HERE IS HOW I SOLVED THE PROBLEM: 1. Bumper launch the game and let it fail to download. 2. Shut console down via controller 3. Unplug console/internet. 4. Plug it all back in starting with the internet first 5. Turn on Xbox One and then hold the button down for 10 seconds to restart one last time 6. Turn Xbox One on and launch Destiny (DO NOT SIGN IN) 7. Press A to sign in and then sign into your account 8. Let the download begin and baddabing baddaboom

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                • This isn't a new problem, come on Bungie... Jesus Christ...

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