{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
Edited by BROONY UK:
9/14/2014 9:28:29 AM
4
Mobile app not loading characters
Title: Mobile app not loading characters and can't view grimoire.
Description:
Anyone else having an issue with the iphone version of the companion app?
It was working fine, then three days ago it started to fail to load my characters. You just get the tap to refresh characters message.
I can click in my profile at the top and then click in my characters there to view stats and stuff, but I can't view my grimoire, or tower map from the main menu.
I've tried deleting the app cache, signing in and out with both PSN and Live and deleting the app and reinstalling. I also tried unlinking my PSN profile and then linking again.
Anyone got a workaround?
Repro Steps:
1.) open app and tap to refresh characters
2.)
3.)
Result:
Nothing loads. Text still says tap to refresh.
Tap on grimoire or tower map etc, message says still loading
Expected Result:
Characters, grimoire and map are loaded
Notes:Can still click my profile name at top of menu and load the website version of my profile to view characters but not way to load through legends menu or view grimoire.
http://imgur.com/ccXiQJC
http://imgur.com/gwyBkOB
http://imgur.com/7sljQYr
Make: iphone 5c
Model:
Operation System: 7.o.6
Are you using WIFI?: tried wifi 3G and 4g. Mobile carrier is EE (UK).
Device memory/memory available:
32gb / 6.9 gb free.
Version of the app: 3.0.5
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Edited by ThiccMipha: 3/4/2016 7:14:56 PM•Swipe left on Sony Xperia Z3 won't display characters or Vendors sections. •It says I'm logged in but shows same preset tabs for non-players
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Just tested on my wife's phone and I get the same issue. So maybe it's something server side. I'm guessing there is something store to say whether characters are available, or something has been updated that is being set incorrectly.
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Tried something else which was to go into my profile settings through the website and unlinked my phone there, deleted the app on my phone, restarted the phone, downloaded the app again, but still the same issue.
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Exact same issues for me on my IPad mini. Works great on iPhone4s, and did on my iPad for a while until yesterday . I can see all my stats however if I go through the "clan" section of the app if I choose my name in the list.
