Op. Let's say for a second that I am accepting your story of getting hacked and that person boosted you a bunch. Even if that was the case, the person that hacked you boosted a ton of games on said account, to such a degree that a permaban was completely understandable. Point being, even if everything you have said is true the account in question would not be getting unbanned. And when I've called Microsoft before on an account checkup, I needed everything short of a birth certificate to prove that the account was mine. So joining the other ten pages of posts, I don't buy your sob story. Buy a new box and get a new Gamertag. Make sure you hurry though, this coming weekend is grifball, and we all know how you love that.