Hi Brundunzn,
You should go through the Guided Support system: https://www.bungie.net/en/Help/Troubleshoot?oid=13639
If necessary, fill out the contact form here:
https://www.bungie.net/en/Help/Troubleshoot?oid=13639
Edit: I'd wait for a response from BNGHelp.
English
-
First off, that's not my name. Second off, I done everything they have said and filled out the contact form multiple times over the last two weeks.
-
Being snappy won't get you through anything bud. We're all in the same boat you'll have an answer soon.