JavaScript is required to use Bungie.net

Help

Help us help you.
10/22/2015 3:23:23 AM
1

Bought silver and cant use it. Wrong PSN account

Hello Bungie, I really hope you can help me out here. Background: I got 2 accounts on my Playstation (EU and Asia). EU(Swedish) because I'm from Sweden and been living there but I moved to Asia 4 years ago so I got a Asian (Thailand) account. When I first bought Destiny I did pre-order it with my Swedish account because I couldn't do it on my Asian account (Seems stupid now). So I continued with this and bought The Taken King CE with my Swedish account for the same reason as before. So I have been playing Destiny on my Asian account with a game bought from EU store. And here comes the problem. I bought 2 x 2000+300 silver from EU store for the same reason as before.. there is no Silver in Asia store yet. And now the Silver is stuck on a my EU PSN account without Playstation+ and no Destiny characters. I have talked with Playstation Support about refund but they wont allow it. Please Bungie help me. Is it somehow possible to transfer those Silver to my Destiny/Bungie account? If you need any more information please contact me through email or PM. I got ordernumbers from the Silver packages if you need to conform the purchase. Best regards, KwackmanBKK
English
#Help #Eververse

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hi KwackmanBKK, While Silver is available for all characters on a single account, Silver cannot transfer to another account once added. For more information, please refer to our Guided Support Article: https://www.bungie.net/en/Help/Troubleshoot?oid=13639.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    2 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon