I bought 1000 + 100 silver on the playstation website yesterday (PS4) When I turned on my ps4 it wasn't there. I got my confirmation e-mail from playstation telling me i bought the silver but its not on my playstation... What do i do?
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So I had to go to Sony and sign in. they fixed in the chat session in like 2 minuets. I had to shut down the machine, all the way powered off not just rest mode etc. Then I had to go to [Settings] > [PlayStation Network/Account Management] and select [Restore Licenses] etc. That may not work if you're not on chat with them but it worked like a champ. Hope thats helpful. :-D
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Your not the only one mate. I sent them a notification, just hope they help resolve it.
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Hi kjell407, If you're having trouble with Silver purchases, please see our Guided Support Article: https://www.bungie.net/en/Help/Troubleshoot?oid=13639.