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7/7/2009 9:24:33 PM
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Bungie Pro Video Bugs Thread

[b]Happy Bungie Day![/b] As part of our numerous gifts to you, the community, [url=http://www.bungie.net/News/content.aspx?type=topnews&link=BungieProVideo]Bungie Pro Video[/url] has emerged from its beta state and is fully functioning as of today. Bungie Pro, in addition to expanding your fileshare from 6 to 24 slots and 25 to 250 MB, now includes 5 render minutes per month, which will let you render up to 5 minutes of high quality 360p video or 1 minute of high definition 720p video per month. You can check out more info about Bungie Pro, including how to get Pro and how to render videos, on our new [url=http://www.bungie.net/Projects/BungiePro/default.aspx]Bungie Pro project page[/url]. This thread is for you to report any bugs you find with our new service to us so we can take a look at them. To provide some general guidance about reporting bugs, I'd like to recommend a few things that you should do before reporting a bug: 1. Watch your film clip in Halo 3 before you render it. 2. Put the clip in your file share and then choose to render it. 3. Wait at least 2-3x as long as the estimate the site gives you for the rendering time. We try to be fast and to have accurate estimates, but the Hydra is a complicated beast and it is sometimes hard for us to get our estimates right on the money. 4. Watch your video. 5. If you think something is wrong with your video, watch it again in Halo 3 to see if it goes wrong there as well. If so, you should've followed step 1 more closely. ;) 6. Check this post to see if there's a known issue already reported that looks the same as your problem. (I will be updating this post if more issues are discovered.) 7. If you still think there's a legitimate bug with your video or the service, post here and include a detailed description and a link to the file. (e.g. [url]http://www.bungie.net/Online/Halo3UserContentDetails.aspx?h3fileid=84546622[/url]) [b]Known Issues:[/b] - It is currently not possible to purchase additional render minutes. The [url=http://www.bungie.net/Projects/BungiePro/default.aspx]Bungie Pro project page[/url] will be updated when it is. The cost for additional render minutes will be 100 Microsoft Points for a pack of 10 render minutes. - Reticles do not show properly when playing back film clips in Halo 3. While the game build which we use has a fix to show reticles in the first person video, reticles still do not show properly when inside of vehicles. Please try to only report [u]legitimate issues[/u] with the Bungie Pro Video in this thread. Reducing the spam will help us discover, classify, and fix issues. Thanks again for being the most awesome community in gaming. [Edited on 07.09.2009 11:46 AM PDT]

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  • I cant pull up any of the new anniversary content on Bungie.net. I have uploaded a new film clip to my file share and when I look at my file share on Bungie.net, it just says Classified. I can upload and render all of the old maps (I checked to verify that this is working) I would like to render some clips of the new maps please :)

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    So if we have 24 files and remove one to add a new one, when we try to render it, it won't work unless we delete back down to 12?

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  • To the handful of users whose renders are currently failing with RenderFileStoreFailed errors: The problem is that your file share is over its size quota because your Bungie Pro membership expired. If you remove file share items so that you're below the standard allotment, your renders will succeed. We're investigating an alternative to let you render regardless of file share quota, but we don't know yet if that will be possible. [Edited on 11.03.2011 11:34 AM PDT]

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  • [quote][b]Posted by:[/b] HC Lone Wolf [quote][b]Posted by:[/b] MAiGc8888888088 I know but how can I get the 5 free ones[/quote] That has ended. You now have to buy them.[/quote] o.k Thanks HC lone wolf

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  • [quote][b]Posted by:[/b] MAiGc8888888088 I know but how can I get the 5 free ones[/quote] That has ended. You now have to buy them.

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  • I know but how can I get the 5 free ones

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  • [quote][b]Posted by:[/b] MAiGc8888888088 [quote][b]Posted by:[/b] sawnose Hi, I checked your account and you get your points on the 14th of each month. Just a couple more days and you'll get your 5.[/quote] How do i sign up for this[/quote] If you want to render films you can buy the mins now. You no longer need a Bungie pro subscription.

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  • [quote][b]Posted by:[/b] sawnose Hi, I checked your account and you get your points on the 14th of each month. Just a couple more days and you'll get your 5.[/quote] How do i sign up for this

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  • Hi, I checked your account and you get your points on the 14th of each month. Just a couple more days and you'll get your 5.

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  • [quote][b]Posted by:[/b] ocman76 Has Bungie Pro stopped renewing the 5 render minutes monthly? Because I used up all my minutes last month and its a new month and I still have 0 render minutes.[/quote] Yes. You now have to buy your render mins.

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  • Has Bungie Pro stopped renewing the 5 render minutes monthly? Because I used up all my minutes last month and its a new month and I still have 0 render minutes.

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  • Yes it does. "Last man standing" blah blah. :D [quote][b]Posted by:[/b] Bioniclepluslotr my video has no sound when rendered! [url=http://www.bungie.net/Stats/Reach/FileDetails.aspx?fid=23840901&player=Hup2thepenguin]link[/url][/quote]

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  • my video has no sound when rendered! [url=http://www.bungie.net/Stats/Reach/FileDetails.aspx?fid=23840901&player=Hup2thepenguin]link[/url]

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  • is it back to normal yet?

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    Hydra. It sounds like a beast!

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  • Figured as much, cheers!

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  • Hello all, Now that the Title Update has been released for Halo Reach, the Hydra (our film rendering monster) has to be updated as well. We are working to get the system updated as quickly as possible, but you should expect a delay of 24-48 hours for any renders you queue up in the next day or so. When the work is complete, any renders you have queued up should start appearing as they do normally.

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  • I'm having an issue rendering this film: [url]http://www.bungie.net/Stats/Reach/FileDetails.aspx?fid=7621568[/url] I started the process at ~2:00, said it'd take 16 minutes, and it's now ~3:30.

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  • plz? [quote][b]Posted by:[/b] General Ryan [quote][b]Posted by:[/b] can i haz reconz?[/quote]NO![/quote]

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  • Thanks, you really just saved me from hours of searching what the problem is. I thought it was a problem with the video itself. I mainly use Chrome, but I guess it's back to Internet Explorer for now. Thanks again :)

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  • I had 5 minutes the other day and now I only have 1 minute left. Didn't render anything this month. Membership was until November... I didn't think this 9/15 transition would have affected existing minutes. What happened?

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  • So I was trying to put some new stuff on my fileshare so I can render, when I get this message "Name is blocked. The name of the creator of this file is not allowed on xbox live" I have not changed my gamertag in a while and have uploaded numerous things and rendered before. I put some stuff on my fileshare last week even

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    I'm having problems with [url=http://www.youtube.com/watch?v=MESt9buQcT4]this[/url] rendering.

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  • [quote][b]Posted by:[/b] Sp Dark Killer [url]http://www.bungie.net/Online/Halo3UserContentDetails.aspx?h3fileid=121380207[/url] Screws up at about 3:46, skips part of the game. Would like a re-render if possible.[/quote] I re-rendered your video and I no longer see the skip; let us know if you see any other issues!

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  • [url]http://www.bungie.net/Online/Halo3UserContentDetails.aspx?h3fileid=121380207[/url] Screws up at about 3:46, skips part of the game. Would like a re-render if possible.

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  • Hi, Just Rendered a new reach hd wmv, and it has an error as below. [url]http://imageshack.us/photo/my-images/27/3137k.jpg/[/url] Please help, cant render it and mins used up

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