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Edited by BNGHelp1: 9/12/2015 1:06:03 AM
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[BUNGIE] 2.0 Update Known Issues [UPDATED 9/11]

Hey everyone, Destiny update 2.0 is currently available for download. It is a required update for all current Destiny players. For more information on the requirements for this update, please see [url=https://www.bungie.net/en/Help/Article/13429]this Help article.[/url] With the release of the Destiny 2.0 update, a few questions and issues have been posted on this #Help forum. Below will be a running list to address them. Please be sure to check the notes below for updates, and let us know if you see something different that what is currently known: [b]• Some players are able to access Emblems and Shaders from the Weapons Pack, SUROS Arsenal Pack and Collector's Edition Exotic Guardian Class Items before 9/15/2015. All items will be made available to eligible players on 9/15/2015. We apologize for any inconvenience or confusion that may have been caused. [/b] [b]• We're aware of an issue where Patrols, Faction-specific Quests, and Strikes from the Vanguard Legacy Playlist are not granting the expected rewards upon completion. These rewards will be granted as expected for these activities starting on 9/15/2015. Patrols completed before this time will not retroactively grant rewards. Faction-specific Quests will be able to be completed at a later date.[/b] [b]• We're aware of an issue where players may experience a Destiny application crash/freeze when multiple status effects are active. We're actively investigating this matter. [/b] [b]• Xbox One players who have purchased The Taken King Collector's Edition Upgrade via the in-game prompt are unable to install the added content at this time. We're aware of this matter and are actively investigating.[/b] [b][u]9/10 UPDATE[/u][/b] [b]• There appears to be some confusion surrounding the new sub-class emblems that can be found in the Emblem Collection. The new emblems, which can be found under The Taken King sub-heading, are new emblems that require the completion of certain content and/or Bounties that will be released when Destiny: The Taken King launches. Players who complete their new sub-class Quests do not qualify for these emblems yet. There will more steps to complete, starting on September 15[/b]. [b]• The Exotic Guardian Class Items, which are included in Destiny: The Taken King Collector’s Edition, will be available to all eligible players when Destiny: The Taken King launches. Any missing Exotic Class Items will be re-issued appropriately[/b] [b]• Xbox One users who have purchased the Digital Collector's Edition via the in-game prompt can now install their content to ensure items will be granted when Destiny: The Taken King is launched on September 15. Please see the [url=https://www.bungie.net/en/Help/Article/13507]Help article[/url] for instructions.[/b] [b][u]9/11 UPDATE[/u][/b] [b]• We're aware of an issue where the Cryptarch will very rarely return a decrpyted Engram with no item reward. This affects players in the Level 4-14 range. This issue will be resolved when Destiny: The Taken King launches on September 15.[/b] [b]• A select few Emblems that were offered via promotion when Destiny launched may not be available for pick up at the Emblem Collection. We're aware of the issue and are actively investigating.[/b] Please stay tuned to this thread, the [url=https://www.bungie.net/en/Forum/Topics/0/1/0/Help]Bungie #Help forums[/url], and the [url=https://twitter.com/BungieHelp]Bungie Help Twitter [/url]for updates
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  • I Cant get my Spark of Light Did you take it out

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  • I cannot use the suros emblem cause it requires me to preorder the exclusive content...I pre-orders late June...is this going to be a problem?

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    • I only received my packages for my titan and warlock. I still havent gotten anything for my hunter. PLEASE!!!! I WANT MY EXOTIC CLOAK FOR MY HUNTER!!!!

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      • Through out the last year i have played destiny and it's expansions to the fullest, stood by and struggled through this game, but now it's too much and i'm fed up. Last week's patch 2.0 release literally killed my Destiny experience, I have yet to go back on Destiny since I can't download the patch due to a Looping bug in the patch( and this isnt just on Xbox, a lot of PS4 players have freezing and looping issues also). Thousands of players haven't even touched the tower since they can't play due to this problem with the 2.0 patch. I find it hard to believe that the reason why so many people cant go on destiny is because our connection is weak, especially when we played it perfectly fine before the patch. I even just downloaded a 26gb full game today in about an hour and a half. THE PATCH IS BROKEN it's not that it takes a long time to download, it's that it WONT DOWNLOAD. Congested servers was a feasible excuse on launch day, but over a week passed and it's still unchecked. CAN ANYONE HELP ME?! my download keeps looping from being "Qeued" to being "Ready to Play" when it hits 27%

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        • Edited by melendez: 10/5/2015 1:22:30 AM
          Ok this is actually ridiculous. October 4th 2015 Still haven't played TTK because of the download bug. Yea I'm the guy who was complaining about that weeks ago. I had a little "hope" I could download the update because the "servers" are not going to be "that" full But see this, I bought TTK Digital Collector's Edition and I'm here without playing it. I even had to request my girlfriend to play with my account and level up my titan (because Xur was selling Hawkmoon Year 2 and I could'nt let go that weapon like that lol So... then, a month without TTK, can someone imagine the level of my cancer? I wasn't able to even play TTK in my birthday (September 30) I've done everything and still doesn't works. It kills my hopes when is 40-30 minutes left and dies, and dies, and dies, dies, dies, the dowload is dying since launch. Now what's the excuse? I don't think the servers are actually "full" because of the date... isn't my PS3 because is a 250 GB PS3 with more than 200 GB Free storage I have a 5 MB speed (yea isn't fast for some rich guys with 10-20 MB download speed) but there were actually people with 1 MB with a +20 download time and they could. But I keep getting "An error ocurred during the download operation (80710723) " I just copied the error code because appeared AGAIN in my screen I can't believe is a month and I can't download the update, paid 80 bucks (when I already had both expansions and Destiny CD copy since launch) and still can't play, when my fireteam is already +300 light, already killed Oryx and I'm here stucked with the download What else can I say? anyways I guess no one is going to fix this. No one is going to help me either, worst feeling ever lol

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          • I am still missing my hunter shader from the TTK collectors edition. still no response from bungie. Bungie, you do realize i specifically paid you for this, right?

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            • Like several others here I purchased the Destiny Collector's edition, made a warlock and a hunter, however only my warlock got to keep the shader, dance, and exotic. The hunter had them but they were gone after I logged back in.

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            • PEOPLE I REALY NEED YOU'RE HELP!! I just finished the quest Old Hunger, where you have to get all the raid materials. Well, me and my fireteam beat Oryx and went to the Tower to turn it in and they got 310 artifacts and a shader. I didn't get anything from it. Nothing. Nada. Niet. It dosen't add up. Everyone exept me got it. I would love to get sugestions on what to do!

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              • Edited by o CinnaBunni o: 10/7/2015 10:22:35 PM
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              • Edited by KaiG: 9/24/2015 5:31:32 PM
                Hi, I purchased The Taken King digital collectors edition, but received no emotes, emblem or exotic class item, is this an related issue? Thanks

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                • My issue is that I had 3 Characters and for some reason the very first Sparrow you get the S-10 from 'The Warmind' mission was glitched for me, I believe this was due to me having the S-10V pre-order Sparrow equipped at the time you would aquire it with every character. Being a collector and impatient I deleted my Warlock which I was least attached to so I could get it which I did but the problem is I didn't pick up my Taken King Collector's Edition content pack before I deleted as I though this may glitch but now it's not there for my new Warlock! I know I can rebuy the Class Item & Emote again which is no problem but the Shader is nowhere to be found, it's not even in my Kiosk and now I'm scared! I play on PS4 if that helps.

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                  • Bungie When i was playing and i got to level 34 on my hunter i couldn't level her up anymore. Please Resolve this problem.

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                  • Playing the new TTK and I've got completed bounties but when I visit the bounty tracker, no option to cash them in. They just sit there as I've purchased them and nothing more Cheers Ben

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                    • for some reason i keep crashing while playing crucible. i play on ps4 and it forces me to restart destiny

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                    • bungie i havent played destiny snce update 2.0 i think like 3 weeks ago i cant remember, i havent been able to play anything of the ttk, i have re installed everything twice, i am able to play other games, my problem is destiny, it crashes at character selection menu, i have 120 gb free space, i dont know by now which is the problem, i have done everything i could, please bungie help me with this, :(

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                      • So in relation to the below statement, when will my suros emblem and shader be provided? I still do not have them and it is nearly 1 month since launch of 2.0. Some players are able to access Emblems and Shaders from the Weapons Pack, SUROS Arsenal Pack and Collector's Edition Exotic Guardian Class Items before 9/15/2015. All items will be made available to eligible players on 9/15/2015. We apologize for any inconvenience or confusion that may have been caused.

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                        • So, all of the emblems that i got through special codes are missing. But for some reason, I still have the promotional shaders (Double Banshee and Oracle 99). Will this be fixed soon?

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                          • I just received my ttk collectors edition in the mail today, but when I used the code to get my exotic class items, shaders, and emotes, NONE of them have dropped for any of my characters

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                            • Hi, I've still not received my exotic class item, emote etc from my digital collectors edition I purchased through the PlayStation store. My user name is ko_kid2007. I've tried going to library and making sure all the previous dlc's are installed. How can I get what I paid for? How can I get an answer? Thanks

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                            • I'm still missing one of my Taken King collector's edition shaders: https://www.bungie.net/en/Forum/Post/154777507/0/0

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                            • Bungie, I have noticed that you are very quick to patch things that give players an advantage, however issues like mine, where I bought the digital collectors edition and received no emote, class item etc, you seem to have a "fix it when we get round to it" attitude. Surely you can afford some of your time to look into this issue many people are still reporting, despite you releasing your update saying it has been fixed, to keep your customers happy, considering we are the reason you exist. So how about making players happier for a while rather than getting rid of little bugs which give players an advantage? Would that really hurt?

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                              • I did not receive my package for my hunter with my dance, shader, and exotic cloak, I got it all on my Titan and Warlock but not my Hunter, I just made the Hunter today

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                              • Hi I made a hunter and a titan and got the shader , emote and exotic class item but when I made my warlock I did not receive anything. I even tried remaking him and still nothing. Any current patch for this?

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                              • I got the collectors edition and got none of the exotic class items or dances. I only got my shader and emblem. I was honestly looking forward to the exotic class items.

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                              • [quote]Hey Bungie will you please get rid of quest emblem that is flashing above tower on my map??? It has been there since the day Taken King came out. It's indicating that I have a quest or a quest related item at the tower. Trust me when I say that there is nothing there. It is really annoying and would love it if we could make it go away somehow. Thanks[/quote]

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                              • Hi I really need some help I'm on my second character my titan and for some reason I can't acsess the patrol or strikes on the dreadnought I've been playing with friends with this character but when I've gone on to my own game I can't select them and I need patrol to collect my fragments on this character for quest the patrol and two strikes are just not there???????????????????? I'm on the last story mission to go kill Oryx for first time and I've already did the raid on this character so makes no sence ????? Help please

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