Sorry to say but Bungie does not care at all. I am in the same boat. Some days the game works, some days it doesn't. I'm getting really sick of the way they are handling this. Bungie: Why are you so focused on tweaking guns instead of fixing your networking issues? Seriously, it is just sick.
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Because the game works fine for a majority of players, and most errors are caused by improper network setup.
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This guy has got bungies back^