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4/8/2024 5:17:30 PM
2
Need Help With Account Destiny 2 Bungie.net
I am trying to Deactivate Cross Save, I have access to my Steam and Playstation accounts.
Xbox account that is linked was closed, I do not have access. I am unable to Deactivate Cross Save due to this.
Please help me Deactivate Cross Save.
Thanks
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Hello there[url=https://cdn.discordapp.com/attachments/902560216871239752/978300950097842206/giphy.gif],[/url] In order to unlink an account, you first have to disable cross save and/or unlink accounts, you must be able to authenticate the accounts. Bungie cannot forcibly de-link them. [b]I would suggest contacting the platform concerning gaining access to the platform account.[/b] If you are unable to gain access to the account, then you will not be able to deactivate cross save or unlink it from your current Bungie.net profile.
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2 RepliesEdited by Hi Im Swat: 4/8/2024 5:20:08 PM
Hi Im SwatBungie fan, here since 2008. - old
If you can't log into the account, then you will never be able to unlink it. The only way to remove an account is to log into it. For security reasons, Bungie will never remove an account from anyone's Bungie profile. There is nothing Bungie can do to assist you. [quote]Destiny Player Support and Bungie cannot modify platform accounts linked to Bungie.net profiles. To protect player privacy and data, you must be able to log into all linked accounts to prove ownership of them prior to modifying your Cross Save status. If you believe your account has been compromised, please contact the platform’s support for that account to get assistance with account recovery options. https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide[/quote]
