JavaScript is required to use Bungie.net

Help

Help us help you.
4/22/2023 5:45:34 PM
1

Unable to update Identity Settings

So, bizarre issue. I haven't updated anything there in years, but decided to go through and change some stuff. After going to update my status, I am prompted to save the changes (makes sense, right?), however what happens next is the bizarre thing. The status does not update after hitting save, but instead it prompts me to change my name. I have already used the name change we were provided (totally wouldn't mind if I could get the one it's telling me I have in this issue), but even not changing anything in that field, nothing saves. Hitting save does absolutely nothing and never fully processes. I've tried hitting save at the bottom of the screen and save under the name settings (both if I left the name or entered something different), but nothing sticks. This issue is also prominent on the mobile app as while I can interact with the status field, I can't type anything new in. It recognises that it's a field that can be edited and populates the keyboard, but no dice. Kinda frustrating, and any help and/or suggestions would be appreciated, although I have a feeling I'm out of luck on this one.

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • [quote]So, bizarre issue. I haven't updated anything there in years, but decided to go through and change some stuff. After going to update my status, I am prompted to save the changes (makes sense, right?), however what happens next is the bizarre thing. The status does not update after hitting save, but instead it prompts me to change my name. I have already used the name change we were provided (totally wouldn't mind if I could get the one it's telling me I have in this issue), but even not changing anything in that field, nothing saves. Hitting save does absolutely nothing and never fully processes. I've tried hitting save at the bottom of the screen and save under the name settings (both if I left the name or entered something different), but nothing sticks. This issue is also prominent on the mobile app as while I can interact with the status field, I can't type anything new in. It recognises that it's a field that can be edited and populates the keyboard, but no dice. Kinda frustrating, and any help and/or suggestions would be appreciated, although I have a feeling I'm out of luck on this one.[/quote] Are you still having issues? What name are you attempting to change it to?

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    5 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon