we are approaching the end of day 3 since the lightfall preorder issue for ps4 began at the start of the season. if you are unaware or play on a different platform, here is a reddit link that summarise the situation and within the post it self, are links to the OG post that started talking about the issue to others that have experienced the same problem: https://www.reddit.com/r/DestinyTheGame/comments/wxtajc/lightfall_preorder_causing_ps4_users_game_to/?utm_source=share&utm_medium=web2x&context=3
This is also needs to be said, for those of us that are having this issue, comment on any tweet at bungie help along with community managers, but please, be respectful and courteous. This issue will be better addressed when we voice it out in a calm and respectful manner.
I will also say that Bungie has yet to acknowledge the issue or say they are aware of it. it's one of the worries that those of us who are affected have, which is why we need to keep asking about the issue and keep the conversation going. it's not simply about not being able to play the game, but the amount some people spent on their pre-orders. one person bought the collectors edition and is having this issue. while they could ask for a refund, fixing the issue, it also means losing out on getting the edition they want by the time the problem is fixed, which for them is not ideal.
it would be nice if at the very least the problem has been acknowledged and it will be among the top priority fixes for the season.
I will keep asking about the issue on the forums here, Reddit and twitter. this is not a small issue mind you. while it seems like not a big deal for now, what if say final shape experiences the same issue, not just on PS4, but other platforms as well and on a wider scale. that is why this issue needs to be taken care off asap, so that it can be taken as a lesson to keep an eye out for something this happening again.
if anyone else has experienced this, please tweet out at bungie help, community managers, make a post on the forums or reddit, but do so in a respectful and courteous manner. Let us hope this gets addressed soon folks.
update 1: we have now come to the weekend and more and more people have the same issue or started having the crashes after buying the newest seasonal silver bundle pack. Most of Bungie's staff and community managers won't be working over the weekend and we may not hear much till Monday. that being said, at least there are some good news; the fact that the reddit post is starting to get a few upvotes means its getting traction there and with this post going past the 10 upvote mark, means the knowledge is getting traction here as well. i would also like to thank the folks upvoting this for awareness even though they are experiencing the issue themselves. So with hope, Bungie will soon catch onto this, look into it and acknowledge it. That's the part thats most frustrating so far, the fact they haven't said anything about this, has to mean that they are not aware of the issue or think it has something to do with the platform itself. I'll keep an eye out on the forums here, on twitter and update this as time goes on. talk to you soon folks.
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Hello there[url=https://cdn.discordapp.com/attachments/902560216871239752/989591085506515074/Hellothere.gif],[/url] Thank you for your report, I have forwarded this to Player Support.
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I'm just gonna bump this right now.
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Bumping untill acknowledgement from bungie
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Bumping in hopes of public acknowledgement!
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Bump again ....
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Bumping to keep fresh till some acknowledgement from Bungie
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Keeping this fresh until we at least get an acknowledgment from B.
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Once more because i want to see this resolved....i know its been adressed bu a moderator but i want to male sure awareness is made till fixed
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Hello everyone! I had this issue as well and was able to find a fix. In short refund the DLC with Sony/PlayStation. I had tried everything, cleared cash, rebuilt data, and even initialized my console to no avail. After working with a few others to find a solution. One person had mentioned that they refunded their preorder, and now they are able to play Destiny fine. This worked for the rest of us as well.
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This issue is having me scared to preorder until it is [u]addressed[/u]. I would have preordered this already if I hadn’t seen this post (and multiple similar posts) about this issue. Fix this issue, Bungie, and you’ll get more preorders but til then I’ll wait.
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Bump for awareness and to make sure this stays on the front pages
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Same issue, bought both silver and expansion… bump!
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Ive preordered the new lightfall expansion and had no difficulty on PS4 but i just purchased the new silver bundle and are now having crashing issues
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Bump for recognition
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Bump for awareness
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Hey. I just looked. Cosmo apparently saw your reddit post.
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Yellowgate
Active - old
I pre-ordered Lightfall a couple of days back, PS4 Pro with SSD, and have had no issues .. *crosses fingers* .. My brother also pre-ordered, and bought the Seasonal Bundle with Silver, and he has had the crashing issue. Seems to be that combining the two is causing the issue ?? -
Edited by OniDarkClown: 8/26/2022 9:17:26 PMhttps://www.reddit.com/r/DestinyTheGame/comments/wxtajc/lightfall_preorder_causing_ps4_users_game_to/ Man bungie never looks here huh...
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Well. New raid. Did not even get a shot at failing miserably with my friends. Because of this issue.
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While I'm not impacted by this issue, I'm giving a bump for awareness.