All the block does it stop them from messaging you. That's it.

Why should Bungie have a helpline? They only have one office so for most it would be a long distance phone call. For most they would have to call at stupid times as for office hours for them is in the middle of the night for Bungie. How many people would it take to man a helpline which would have to deal with multiple languages every day... First call could be in English but the next could be in German, Spanish, Japanese, Polish and so on. Also a helpline would be abused by players wanting to talk to Bungie not for help but to complain or "I have a great idea for the game" .... things which would block people needing true help. So the forum regulars, mentors and if needed Bungie staff stepping in is the best option.

[quote]Cant believe you literally cant reach a real person with issues only seems moderators on here give their two cents[/quote] The moderators are real people, and this forum is the primary way of obtaining help with problems, since Bungie doesn't really have customer support outside of the Bungie store. [quote]tell me why i turned in 100 or more iron banner tokens and got nothing in return said went to postmaster yet it didnt ever[/quote] Was your postmaster full when you turned in these tokens? [quote]people i have blocked end up in matches with me[/quote] This is intentional. Blocking someone doesn't affect matchmaking for a variety of reasons. [quote]so many ppl cheat in some way[/quote] I'm not sure what cheaters you are running into on playstation. Do you have any video clips of these cheaters?