JavaScript is required to use Bungie.net

Help

Help us help you.
2/5/2022 11:03:04 PM
0

Game recently started to crashe randomly due to Memory access violation without a proper error code

[b][u]About the System:[/u][/b] I'm running Windows 10 Home (21H2 | 19044.1466) (system integrity verified) with the following spec: - Ryzen 7 5800x - 32 GB 3200 MHz Ram (integrity verified) - Both OS and Game are on a 1TB Samsung 860 Evo (Integrity verified) - GTX 1070 (latest drivers) BIOS and chip set drivers are also up to date I have not experienced any System instability or crashes in other Games. System on time seems to be no factor as well. No component is overclocked (also no factory OC) [b][u]Surrounding situation:[/u][/b] When I take a look in the System events, the report is rather unhelpful only saying bad_module_info. It appears as if Crashes are preceded by another error: [quote]GetCACaps GetCACaps: Not Found {"Message":"The authority \"amd-keyid-[random string].microsoftaik.azure.net\" does not exist."} [/quote] This may be only be case of correlation though. Furthermore, I tend to crash after this crash with an error code marmot some time later. And files are often damaged even if the game doesn't crash. [b][u]Around the crash:[/u][/b] There seems to be no common denominator activity wise when I crash it just happens. PvP, PvP, solo, in a group, crossplay all seem to have no impact. [b][u]Crash report:[/u][/b] Unfortunately Destiny only saves one Report so I don't have multiple to compare side by side but they appear to be similar: [quote]EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 00007ff7d5037916 (destiny2+0x0000000001177916) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 0000000000000008 Attempt to read from address 0000000000000008[/quote] It seems as if Destiny tries to read data at an address that doesn't exist or it is not allowed to access On a side note: the crash reports that my System runs Windows 8 wich it evidently does not wich might be a reason for concern. Moreover I don't think I even ran D2 under Win 8 when it was on battle.net let and certainly not when it came to Steam. [b]Does anyone know this issue and a potential fix? What can I do?[/b] Everything I found online so far has been of no help. Because if this continues Which Queen will be unplayable. [b][u]Game Info:[/u][/b] [quote] Build: 101478.22.01.22.2200.v500_live.main___release Branch: v500_live.main Game type: tiger_release_final Content Revision: 0 Content Build: 101478 Content Untracked: 0 [/quote]

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon