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1/4/2022 12:42:52 AM
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Unable to Disable Cross-Save to Unlink Deleted Stadia Account

This is a multi-tiered issue but it all starts with my prior Stadia account was lost when that associated Google Account was shutdown. In order to unlink (which I won't be able to do since I can't sign in to an account that does not exist anymore) you must disable cross-save. I can authenticate the other accounts within Bunger i.e. Xbox, Playstation, Steam Is there any way around this? If I created a new Bungie.net account I still would not be able to link my Xbox, PlayStation and Steam (+ a new Stadia user account I have) since I can not unlink from my existing account here.

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  • Hi there. Bungie is not able to remove connected platform accounts from profiles under any circumstances. You will need to work with Google/Stadia to see if you can regain access to the account. [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url] [quote]Destiny Player Support and Bungie cannot modify or remove accounts linked to Bungie.net profiles. To protect player privacy and data, you must be able to log in to any linked accounts to prove ownership prior to modifying your linked account. If you no longer have access to a linked account, you will need to reach out to the specific platform’s support for assistance with account recovery options.[/quote]

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