JavaScript is required to use Bungie.net

Help

Help us help you.
5/5/2021 10:45:36 PM
1
2
PH
PH

Connection issues

Since late last night, I have been having connection issues with this game, and this game only. I am often able to log in, but have been consistently unable to actually get past the director screen into any instance or environment, including Tower. Attempts at login are now saying Destiny 2 servers aren't available. Before, I was getting a rotation of Currant, Cabbage, and another network-related error code I don't remember. I have tried setting open port rules to all listed in the help article, have tried disabling my router's firewall, and anything and everything else I could find on the internet.
English
#Help #Networking

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hello. The "servers are not available" message indicates that you are experiencing connection issues of some kind that is happening between you and Destiny 2. This may be an ISP issue. Below are suggestions to help resolve the issue: [quote][b]1.[/b] A wired connection is recommended to play Destiny, and if your connection is being used for other things when playing the game, such as streaming, it's recommended to quit those programs. [b]2.[/b] [b][url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url][/b] or, if on PC, [b][url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url][/b]. [b]3.[/b] Power cycling your internet router [b]4.[/b] Review Bungie’s guide on [b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url][/b] to see if that might help [b]5.[/b] Following Bungie’s [b][url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url][/b] for best optimizing your connection to Destiny. If issues persist, try their [b][url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url][/b] for possible router solutions, such as enabling UPnP. You may also want to enable IPV6 on your router if you have it. [b]6.[/b] [b][url=https://www.bungie.net/en/Forums/Post/253755591?sort=0&page=0]This player found a solution that involves installing new network driver[/url][/b] [b]7.[/b] You may want to change your DNS server on your console to Google's Nameservers (8.8.8.8. and 8.8.4.4.) [b]8.[/b] Contact your internet service provider to see if there are any issues with your connection.[/quote]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon