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10/25/2020 1:29:26 PM
4

Falsely restricted from matchmaking

Okay bungie, I met a team of lag switchers yesterday and I reported them because they ddosed my friend, yet today I wake up, get on d2 and I’m restricted from matchmaking? Not only do you not ban the lag switchers, but you ban me too? This is false restriction as my friends have been playing with me for years and have had no problems with my internet. I really hope that you will revoke my ban as I did nothing wrong
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  • Edited by Decca0805: 10/25/2020 3:25:05 PM
    Restrictions are placed manually on accounts with a consistently poor internet connection, negatively impacting the game for others. You’ll be given a warning about your connection, if it continues a two week restriction, and if still there are issues a two month restriction. These are all intended to keep you out of PvP and allow you to fix your connection. If after your two month restriction you still refuse to improve, the third restriction is permanent. ([i]In some cases they are placed on accounts without warning to keep them out of PvP while their account is investigated for suspected cheating.[/i]) You can appeal but they will not be lifted early. [url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]Appeal your ban or restriction[/url] [url=https://www.bungie.net/en/Help/Article/11929]Bungie’s Bans and Restrictions Policy[/url] As your restriction is due to suspicious games, there’s two things to consider: -If you stayed in multiple matches with cheating, you can say goodbye to your account -If it was a one-off and you reported it, the restriction should be lifted within either two weeks or two months.

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