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8/25/2020 5:02:16 PM
2

Cross save reactivation period

Hey folks, I got a question! Due to some error, all my bought emblems are gone (I got some still equipped on my Titan, but if I unequip, that'd be a goner too). I think the error lies with cross save, as I transitioned from xbox to pc, so I want to redo the cross save process. Thing is, Bungie says there is a 90 day waiting period to reenable cross save. Now I wonder, will I not be able to play with my xbox characters on PC for 90 days or does it count the 90 days from the first activation, so that I'd be able to redo it immediately? Initial cross save activation was when it became available, so I'd be in the green.

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  • Deactivating cross save will not restore your emblems. What most likely happened was during the linking process for cross save you orphaned the bnet profile that "owned" those emblems. Unfortunately unless you still have another account linked to that profile there is not a way to recover it.

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    • Edited by TheHaraamPolice: 8/25/2020 5:03:59 PM
      Hey there! Unfortunately, once you deactivate Cross Save, you are not able to re-enable it until after the cooldown expires. There is no exception to this policy. If players disabled their Cross Save for any reason they will have to wait out the 90-day lockout before they can enable Cross Save again. There are no exceptions to this policy. After those 90 days, you can use cross save again. You are free to use your individual platform characters in the mean time. 😃 Cross save help article: https://www.bungie.net/en/Help/Troubleshoot?oid=48099

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