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10/18/2019 10:07:03 PM
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And what do you want them to do? Tell them exactly when, how and where your exact fix will take place in exactly the way you suggest? No. Sorry bud that isn't how game development work, especially in large teams. There are priorities, there is a pipeline, there are various people involved, there is management, resource allocation and heck, most of the time... get this... YOU'RE WRONG. In game dev you get taught that 90% of the time the consumer doesnt actually know what they want/ how to fix it. They just know how they feel, so you take that feedback and try and address it in a better way. They are community managers, its their job to pass your feedback to the team and present it in a manner that is helpful and makes sense, which can sometimes be hard based on how toxic this forum is.
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  • That's all good and well but why cant the community managers provide something other than a blanket stale statement that obviously gets copied and pasted. Obviously some of the feedback will be things that Bungie may or may not be able to fix. It could be something they are going to fix or looking too. Why not provide this information. Simply say thank you for the feedback. This is something we are looking into. It's the same when people are praising Bungie. A proper thank you goes a long way. At this point, for all we know, feedback of any kind doesn't even get past onto the people who can deal with it. The community managers are there to interact with said community. Theres plenty of ways to do that. A little more involvement then the same statement used over and over again would probably help lower the toxicity levels. It would allow people to feel less like they are talking to a brick wall with Bungie written on it.

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  • I mean.. they have though. Just look through dmg/cosmo's past replies. Much of the time they do go in detail if its somthing they know about. Most of the time in a game of this size though, they simply dont know enough off the bat to actually give you a detailed response.

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  • Not very often though. Plus if they dont know they could still say something else. Theres still more that they could, do other than a blanket statement. Very much just comes across like Bungie dont care enough to bother doing any thing more. That's just my opinion from what I have seen though. If you dont agree that's fair enough 🙂

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  • Nah I get you. It's a tough situation for them because anything they say can and will be held against them. If they don't know enough it's just best for them to use a blanket statement. I don't know if you use reddit but they reply with detailed responses there more or less every single time. Perhaps its a legal thing? Like the Bungie forums are considered an official source where as the subreddit is not owned by Bungie or anything, same with twitter. Just grasping at straws here, I don't really know. Maybe it's simply due to the forums being so toxic, I wouldn't blame them. Oh well. Have a good one.

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  • Hhmm you could be onto something with the legal stuff. Just still seems silly to both on reddit and not the official forum. Again it may be a less toxic place if they bothered. A little more information goes a long way. Which is backed up by what you said about reddit it seems.

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  • honestly anyone with two cents who’s ever worked a job that interacts with individual consumers knows the customer is always wrong. sometimes have to suck up of course but it’s a joke when people cry about how bungie ought to do this and that when in reality they have no idea what they’re talking about

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  • Well, I don't know about OP, but personally, I'd like to see them continue a conversation within a thread on feedback rather than just saying that and bailing out.

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  • Edited by Viridis Illian: 10/19/2019 9:56:45 PM
    A) I seriously doubt your qualifications in game development, thus your knowledge is suspect, so try not to offer it as fact B) I currently run a relatively successful business, and yes, the customer does not always understand the viewpoint of our production team, and yet, they have a unique perspective on the product. They actually experience the product. So I seriously disagree with your argument. Just because you disagree with issues this community raises, it doesn't make them wrong. The community play this game, in its released state, not on test servers, not in a [i]controlled[/i] environment. It is more than obvious that Bungie's QA team is lacking, or at the very least understaffed. It is also quite clear that Bungie have used the fan base as a collective guinea pig, testing concepts on us without forethought and charging us for the privilege. You say that we are 90% wrong, and yet I suspect you include yourself in the 10%...... smh, it is sheer hubris. (Before you accuse me of hypocrisy, this is [i]my[/i] opinion, and is not objective fact, yet there are definitely issues here that can be interpreted in this way)

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  • [quote]A) I seriously doubt your qualifications in game development, thus your knowledge is suspect, so try not to offer it as fact[/quote] I never claimed to have qualifications, but I am formally studying that field currently and I've learnt a heck of a lot, especially from notable people in the industry who work for these big studios. [quote]B) I currently run a relatively successful business, and yes, the customer does not always understand the viewpoint of our production team, and yet, they have a unique perspective on the product. They actually experience the product. So I seriously disagree with your argument. Just because you disagree with issues this community raises, it doesn't make them wrong. The community play this game, in its released state, not on test servers, not in a controlled environment. It is more than obvious that Bungie's QA team is lacking, or at the very least understaffed. It is also quite clear that Bungie have used the fan base as a collective guinea pig, testing concepts on us without forethought and charging us for the privilege. You say that we are 90% wrong, and yet I suspect you include yourself in the 10%...... smh, it is sheer hubris. (Before you accuse me of hypocrisy, this is my opinion, and is not objective fact, yet there are definitely issues here that can be interpreted in this way)[/quote] Kind of ironic how you just completely negated my opinion/statements/explanations based on the idea that you dont think I have education in the field and then in your very first sentence use the EXACT same argument in your response? How can I be sure you are even remotely close to running a business? Using your thought proccess I should completely ignore your following statements because of that. Nevertheless, perhaps my statement saying the consumer is "wrong" isnt worded the best. It's not that they are wrong per-say. Their experience is real, their feelings are real and that definitely affects how they view and use the product. Where the difference lies is that they usually do not know (or care) how the product gets changed/fixed, as long as those previous feelings change. 90% of the time the consumers idea or suggestion is simply not a good one, and that is somthing you do learn very early in this field. You HAVE to listen to your audience, but you dont act based on their feedback, you act based on cumulative data and finding the best approach to the situation which might make a player happy while trying not to anger the others and so on based on your goals for the product. I dont think Bungies QA team is lacking, but I guess it depends what you mean by lacking. Do they do testing? Yes. Do they have a vast QA team, most likely. Do they get to test every single weapon in every single scenario, no, obviously not. They have time pressure, money and resources to work with. A linear, small indie game might only need a couple QA testers but a game of this size like Destiny might need hundreds. Doesn't mean they can afford 100's of testers nor can they get through every single scenario and environment in the small time span of a season (and it is a small timespan in game-dev). I dont doubt that much of Destiny has been an experiment, and I dont think thats a bad thing either. The artifact system is an experiment that they might only get data on to see if it works after the thousands of people have experienced it over 3 months, simply impossible to do internally.

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  • I would’ve agreed with you but you said “learnt” with a t so you’ve lost all of my respect.

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  • It is more than obvious from your comments that you do [i]not[/i] have qualifications, or expert knowledge in this field. I would send you my CV and proof of qualifications, but I put a high value on my personal privacy. The simple fact is I have played plenty of games that deal with issues in a more professional and considered way than Bungie, not just by [i]indie[/i] developers...... which, funnily enough now describes Bungie as they neither have the financial backing, nor resources to be considered an AAA developer currently. Cumulative data does not in fact answer all questions, as we can comfortably see from the results of relying on it for solutions. The fact that you don’t see the sense in separating platform balancing is quite frankly astounding. Different platforms experience differing issues, so need different fixes. It's simple logic. Anyway, you have proved my point regarding your own bias, and the effect it has on your own view. I have said my piece, and I am more than comfortable in the reasons for reaching my conclusions. No doubt you will want to get the last word in, so go ahead..... keep proving me correct ☺

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  • [quote]It is more than obvious from your comments that you do not have qualifications, or expert knowledge in this field. I would send you my CV and proof of qualifications, but I put a high value on my personal privacy.[/quote] Yep, we all do, doesn't change anything. Please stop making non-points that add nothing to the discussion. You are a hypocrite at the very least and its honestly laughable at this point. For all I know you're 12 years old living in your parents basement, since it seems that's the logic you're trying to apply to me. Ironic. [quote]The simple fact is I have played plenty of games that deal with issues in a more professional and considered way than Bungie, not just by indie developers...... which, funnily enough now describes Bungie as they neither have the financial backing, nor resources to be considered an AAA developer currently. [/quote] Incorrect, they have huge financial backing, a huge team and a successful product with millions of players. You of all people should know independant =/= indie. Do I even need to get to the fact that Bungie is turning part-publisher and creating other IP as we speak? [quote]Cumulative data does not in fact answer all questions, as we can comfortably see from the results of relying on it for solutions. The fact that you don’t see the sense in separating platform balancing is quite frankly astounding. Different platforms experience differing issues, so need different fixes. It's simple logic. [/quote] False. Cumulative data solves most issues, just because it doesnt solve EVERY single issue, doesn't mean it shouldnt be relied on. Its like saying we shouldnt rely on anti-biotics because there are edge cases where it doesnt solve the problem some people experience. Its still the main thing prescibed to people and does fix the majority of problems. Seperate platform balancing can be neccessary, but isn't here. As you can see from a game like COD which now has crossplay in an FPS. They arent balanced seperately, they dont have seperate builds. [quote]Anyway, you have proved my point regarding your own bias, and the effect it has on your own view. I have said my piece, and I am more than comfortable in the reasons for reaching my conclusions. [/quote] Where? All i've seen is you try and fail to argue against any of my points, disregard my views based on dumbfounded logic and then consider yourself correct when clearly, you're not. Sorry bud but [quote]No doubt you will want to get the last word in, so go ahead..... keep proving me correct ☺[/quote] doesnt mean you win the argument lmao. Nice try though.

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  • Edited by Viridis Illian: 10/20/2019 9:23:25 PM
    Terrible use of ironic there, don't worry though, it's an easy mistake. Regarding Bungie's "publishing", come back when they actually [i]achieve[/i] something, not just claim it. Oh and if Bungie have so many resources, surely they should release better content than Shadowkeep...... but oh yes, they don't have the resources. Smh. Your medical analogy is so laughably bad, I just can't bring myself to even respond to it. It shows your age and lack of real life experience quite starkly however, and again reinforces my view that you have a very narrow experience and cannot see beyond it. Again you try and reason that your [i]opinion[/i] is an objective fact. Sorry, but not. This entire post was just hilarious, but thanks for validating my points. Oh and [i]winning[/i]? Who honestly cares? Your view of Bungie is naive at best, but it's ok, I am sure you'll gain better reasoning when your a bit older. Edit: You might want to do more research on the COD crossplay..... as they have already been discussing the fact that they will look to balance the seperate platforms and console players will get matchmade with other console players as priority due to balancing issues with PC input. Also loving all the people who said Bungie were held back from cross save and cross play because Activision don't want it in their titles...... reeeeeeally dropped the ball there. Right, you drew me back, mainly by your poor attempts at framing your subjective views as objective fact, but now I honestly can't be bothered with you ( you bore me) so, have fun

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  • 1) your opinion is irrelavent. They have financial backing and resources for new publishing and development ventures. Your point is invalidated. 2) my medical analogy stands perfectly firm thanks. Just because you are too intellectually inept to comprehend and respond, doesn't mean its wrong. Your point is invalidated. 3) Shadowkeep was most definitely a good expansion according to reviews and player feedback. Why would they pour more resources when they value their staff and don't want crunch. The amount of money compared to the content, especially if you count the entire year of content received via the season passes is really not expensive at all. 4) COD doesn't match based on platform, they match based on input type primarily. Seems like you know how to Google but can't be bothered to actually do the 2 minutes of research. Keyboard and mouse users are more likely to match keyboard and mouse users. The platforms are not balanced separately at all and the build of the game remains the same. Your point is invalidated.

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  • Edited by Viridis Illian: 10/21/2019 3:06:07 PM
    1) Invalidating my response as it's an [i]opinion[/i], invalidates you aswell. It's just your opinion, therefore invalidated. 2)Oh I understood it, it was a poor analogy, so just saying my point is invalid, doesn't make that true 3) Shadowkeep is £30 for [i]this[/i] season, not the year, and it has had [i]alot[/i] of negative feedback from fans and reviewers..... 4) Actually, if you did your research and also read the articles you would note that they [i]are[/i] planning to prioritise console crossplay for competitive play, in normal matches it will go off input [i]and[/i] platform. Maybe you should read more. Anyway, thanks for the laughs. I have better things to do then read your particular brand of uninformed ramblings ☺ time will tell which one of us is correct, but I am more than happy with the information I have gathered

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  • Again, nothing you just said here invalidated any of what I said, only proved my points further. Keep attempting to hold on to your ego because you clearly have no clue what you're talking about and in the face of logic and facts, simply flail in your response.

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  • [quote]Again, nothing you just said here invalidated any of what I said, only proved my points further. Keep attempting to hold on to your ego because you clearly have no clue what you're talking about and in the face of logic and facts, simply flail in your response.[/quote] I didn't need to. You invalidated your own argument 😆 it was too easy. The only one [i]flailing[spoiler][/spoiler][/i] here is you, and [i]scrambling[/i] better fits your actions. I am not the one using poor analogies and not doing the research. Sad really, but not [i]my[/i] problem. As to ego.... you obviously have enough for the both of us 😂

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  • With all due respect, I would just give up now lol, you won ages ago and the moment that the other poster said that your argument was invalid due to being an opinion, he totally invalidated his own argument. Some people just have unrealistic expectations of Bungie's capabilities, and no matter how much proof is provided by Bungie's own actions, they still don't accept the reality in front of them 😆

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  • hahahahaha dude u are a hoot

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  • This.

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