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2/17/2019 5:34:22 AM
1
battle.net cant locate my game files
So i have been having multiple issues with Destiny 2 (and only Destiny 2 , every other game i own works flawlessly.) that have been have become more frequent and even more so annoying
https://www.bungie.net/en/Forums/Post/250702284?showBanned=0&path=0
^ first post here
https://www.bungie.net/en/Forums/Post/250806852
^ second one here
https://pcpartpicker.com/list/jGqtBb
^ my specs
but recently the game only crashes w/ no error code/scan&repair message. after my last game crash i did a scan and repair just in case , and as soon as it finished my entire pc crashed, got a blue screen and had to restart.
However, when i booted up battle.net , it told me it couldnt find my game files. when i used the locate files option , the destiny 2 folder was completely empty , but if i look at it through the regular file explorer its still there?
not sure how to fix this , extremely annoying
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7 RepliesHi there. Thanks for your report. You may want to follow the below steps, which may help with your issue: [quote][b]1.[/b] Completely uninstall both Destiny 2 and the Battle.net application [b]2.[/b] Delete the following local cache/settings directories: [quote] [b]– %APPDATA%\Bungie\DestinyPC[/b] - %PROGRAMDATA%\Battle.net [i]More Information[/i]:[spoiler] [b]*WARNING* Deleting these will cause you to lose persisted settings, such as logged in users, keybinds and graphics settings in Destiny, etc.[/b] [i]The directory names above are actual paths that can be used in Windows Explorer. For example, if you enter "%PROGRAMDATA%" in the Windows Explorer address bar, it will automatically take you to C:\ProgramData (default), which is a hidden directory.[/i][/spoiler][/quote] [b]3.[/b] Reinstall the Battle.net app and Destiny 2[/quote]
