Currently, we are aware of players reporting issues regarding the Black Armory Key Mold and Mysterious Box. At this time we are actively investigating these reports and ask that players who believe to be impacted by this comment below in this thread so we can efficiently gather data on the matter.
Please note this thread's focus is to assist with a potential future resolution and not handle individual requests at this time.
Updates on this and other Destiny 2 support issues can be found [url=https://twitter.com/BungieHelp]@BungieHelp[/url] and at [url=https://www.bungie.net/en/Support]help.bungie.net[/url].
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I was able to complete the quest on my first character without any problems. I went to start it on my second character but could not get the mold from Ada-1 or the cut scene. I have a rare bounty on the second character so do not know why it will not start.