Have you tried uninstalling the gpu drivers and reinstalling them?
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Nah, I havent. I didn't think I had to since my laptop is fairly new.
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Have you checked to see if you need to update your gpu drivers, also can you list your specs of your laptop if you don’t mind?
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https://pastebin.com/bF3CJSPe .. <--dxdiag.. went into my settings and didn't see any needed updates. Maybe you might be able to see something I didn't that's causing the crashes for my gameplay on d2.