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12/13/2017 2:10:11 PM
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If you see it, but it just won't download, try clearing your system cache once and then restore licenses again: https://www.bungie.net/en/Help/Article/12539 and then https://www.bungie.net/en/Help/Article/12181 Note that if you have multiple PSN ID's, you need to be signed in with the one that purchased the pass (or redeemed the code for it if you got a physical edition). It it is not showing for that PSN ID, I would suggest contacting Playstation Support. Sony is the retailer for all digital purchases, and they maintain PSN ID's and their purchase history. Ask them to verify your expansion pass purchase is showing under your account, and then what you have to download to your console to license your stuff.
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  • I have an Xbox one and got the paper for expansion pass but there was no code or anything in the store so what do I do?

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  • Which version of the game did you get, or did you purchase the expansion pass separately? Or did you mean the annual pass? For physical versions of the game that include the pass (Legendary and Complete collections), if you don't have a code in the box to use on xbox, contact your retailer. They're supposed to help you if the codes are missing from the physical editions. If you bought just the pass from a physical retailer, that should have been a code to use on xbox.com or through the console's games store.

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  • 'cause I have the same problem, what is the link for the PSN support.Couldn't find it and send. I've made a topic of this issue myself today. I don't know what is wrong. Should I have a code to redeem? I have bought the digital copy. Thank you in advance.

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  • For digital purchases through the PSN store, you shouldn't need to redeem any codes. Start here, and if these steps don't work, there is a Live Chat link towards the bottom of the page: https://support.us.playstation.com/articles/en_US/KC_Article/Download-PlayStation-Store-Purchases-to-the-PS4

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  • Thnx a lot. I'll follow this link. Have a nice day.

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