I pre-ordered Destiny 2 for PC at Gamestop back in March, and I redeemed the code, played the closed beta, and it was in my blizzard library last time I had checked. But now when I tried to pre load the game, the blizzard app told me I had to pre-purchase the game. I have already contacted Blizzard support, and they told me it was a problem on Bungie's end. Any help?
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The beta code you received from Gamestop -is not- the game code, it was just for the beta. You'll receive another code from Gamestop for the game. If you have not received your code, you'll need to contact Gamestop to inquire after your game code.