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9/21/2017 8:23:13 PM
161
Raid keys removed from inventory on Thursday 9-21-17
I obtained 2 raid keys last night on 9-20-17 and logged off without spending them. After looking in my inventory today 9-21-17 my keys are no longer in my inventory....they are now gone. This is extremely frustrating after spending time on the raid to have your progress taken away from you. Bungie please help and get my keys back. Thanks
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548 RepliesEdited by BNGHelp5: 9/22/2017 8:48:09 PMHello all, Thank you for your reports. We have identified that creating a new character will remove keys from inventory erroneously. Additionally, Raid keys will be removed from Character inventory upon weekly reset. If you are experiencing this issue without creating a new character, please answer the following: [quote]• When did receive the keys that appear to have gone missing? • Did you return to Orbit, enter alternate activities, or open chests on alternate destinations? • Do you have any video evidence of Raid keys being removed from your inventory?[/quote] I will be forwarding information to internal teams for investigation.
