Hello bungie, my characters got deleted by anonymous player 2 days ago. I've been offline since a week. Can you please tell me from which IP address my account have been logged in? Help me bungie
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Hello. Unfortunately, Bungie cannot provide the service you request and they cannot restore deleted characters, per their policy. You may want to enable some security measures on your account to prevent unauthorized access. Milk linked it below. https://www.bungie.net/7_Deleted-Item-and-Character-Policy/en/Help/Article/12211
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I know on Xbox you can look through the security section and browse login history.
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If they logged on to deleted you Destiny characters on Sony's Playstation it would be Sony who would have that information not Bungie. Good luck with that though .... Don't give your PSN log in info to anonymous people for trials runs.
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So someone you account share with (not allowed) deleted your toons that's just though look.
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THATS HARSH BUT, exactly why everyone has been cautioned about providing your log in details to anyone.
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Edited by Milk: 6/28/2017 1:54:19 PMMilk
In forum jail again. Be back soon. 💕🥛 - old
https://www.bungie.net/7_How-can-I-keep-my-account-safe/en/Help/Article/12718 The link above will provide tips for securing your account to help prevent this. Additionally you may want to get in contact with Sony to work toward finding this since they would most likely know more and be able to help more fully than Bungie.