If you're referring to the messages that keep popping up telling you the faction allegiance nodes have proc'ed when they already have then it has something to do with the Ishtar Collective App - every time I have the app open on my iPad I get the messages pop up, if I close the app then they stop.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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