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2/17/2017 5:20:25 PM
17
Hi,
Try deleting your content database.
https://www.bungie.net/en/Help/Article/13099
English
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No, ya quite la verificación y sigue igual... ya no sé qué hacer, mejor me voy a cambiar a otra app.🙁
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Ya lo intenté y no funciona, me sigue haciendo lo mismo, trataré de quitar la verificación de dos pasos de PS4 y probaré. Alguna otra solución?
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2 step certification will not affect your companion app, you will not need to remove it. I'd just like a bit more clarification on what issue you are encountering please. Are you using Wifi or cellular data?
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Leí en las reseñas de App Store que también a otra persona le pasa lo mismo, desde que la actualizaron la última vez. Que debo hacer? Alguna solución?
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Hello, Can you please explain the exact issue you are having with the Destiny Companion App with more detail? So I can try to assist you.
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Thanks Gamer jx 1. Open app 2. Log in with my user PSN 3. LOADING SCREEN... 4. App closes :(
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Okay so the app crashes when you try to log in using your PSN account. Could you please first close the app completely in your iPhone then Delete the App Content Database then Clear Cache please. After doing that could you open the App go to settings in the App (the app settings are at the bottom of the menu) then select User Settings from there please disable Hardware Accelerated Web Views then close the app then open it and try signing in again. [quote]How to force an app to close iPhone. View your open apps. Double-click the Home button to see your most recently used apps. Find the app to close. Swipe right or left to find the app that you want to close. Swipe up to close. Swipe up on the app's preview to close the app.[/quote] [quote]Delete Content Database iOS: 1. Tap "More" 2. Tap "Settings" 3. Tap "Application" 4. Tap "Delete Content Database" How do I clear the Cache of my application? iOS: 1. Tap "More". 2. Tap "Settings" 3. Tap "Application" 4. Tap "Clear Cache"[/quote] https://www.bungie.net/es/Help/Article/13099
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Thanks Gamer jx Not worked. I tried step by step and not working :(
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Okay please leave Hardware Accelerated Web Views disabled, please fully close the app now could you please try putting your phone in Airplane mode then connect it to WiFi now open the app and try signing in again.
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Not worked :(
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Edited by Gamer jx: 2/17/2017 8:50:41 PMUnfortunately I'm not sure what to try next, you can try going into User Settings from there make sure the box next to 3D Character Gear is not selected and the Restrict 3D data downloads is not selected too. Also could you please go to this link in a web browser and tell me is your phone showing under "Linked Devices" or any other Devices showing? [url]https://www.bungie.net/en/Profile/Settings/#tab=account[/url]
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Just show me my phone like conect!
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Can you please click Unlink next to your phone under "Linked Devices" then try signing in on your phone again.
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Thanks Gamer jx Still not work! :(
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Unfortunately all I can suggest now is you uninstall the app and re-install it or try signing in to a different item manger and see if you are having a PSN account issue or just a Companion app issue.
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Ok, thanks for all, i hope found a solution. Thanks again. 🙁
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Wifi y Data lo intenté en ambas y sigue igual 🙁
