After an hour long chat discussion with an xbox customer service rep, the answer I got was that Bungie and microsoft are working on an update to fix the issue as soon as possible. It sounded like there was some type of glitch or problem with the update version of the collection they are trying to solve. If this is the truth, I wish they would've posted this or informed us because its been like that for weeks. All I ask from Microsoft and Bungie (I looked on playstations store also, you can't purchase that version either) is a little communication. If there was some I couldn't find it easily, and I haven't seen any Bungie staff commenting on this on the forums either.
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#Help
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Yeah, even a moderator mentioning a few words would be nice, I'm starting to lose hope.