Personally I don't care for the SS so it didn't bug me but I see where people are coming from. For over a month Bungie hyped and teased that the SS would be this long drawn out puzzle that would require uncovering secrets in the dreadnought and be this grand old treasure hunt basically. When people couldn't find anything everyone kind of rallied behind this search for it and it became a community wide effort to figure out the "puzzle". As it turns out it was a time released quest that was simple to complete and involved even more grinding to get it. Understandably people are mad because Bungie, through the information they released and the way they released it about the SS, led people to believing one thing and then in one moment singlehandedly invalidated all the work some people put in to figure out the "puzzle". That's why people are mad, not because they are demanding Bungie to do things a certain way, but because Bungie, as it has in the past, led the community to believe one thing and then did something completely different to the surprise of many
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They literally could have put out a single tweet saying something like you'll fine it when the time is right. To let a whole subreddit develop with people spending probably hundreds of hours decoding stuff from mission terminals, reading into lore, and testing even the silliest theories seems messed up. Especially since they'd just have vague replies like "the truth is out there" "we can only show you the door". Don't encourage people if it's in the completely wrong direction
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My point exactly
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But yeah. Bungie kinda has a horrible PR and R&D department if they couldn't have predicted the way the community would react to how the SS was released into the game. It's one thing to tease at something and hold back info but quite another to make it a time gated quest where the only thing you had to do was to collect four fusions rifle things that were based entirely on RNG.