Hello LAXBRO354,
You may want to try restoring your licenses and restarting Destiny. For a guide to restoring licenses, please see our help article: https://www.bungie.net/en/Help/Article/12181
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Yea did that now I can't download it because it's part of a bundle
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Edited by SmokedSteeve: 9/28/2015 3:42:41 PMI have the same issues. I pre-ordered the collectors edition and now all of the items I had are either locked or missing. including weapons and armour that are not related to dlc disappearing, deranking etc. quickly losing faith in bungie. I think year 2 is the last destiny cash you are going to get from me. a ten year plan for destiny lmfao, ten years of bugs and unplayable crucible. I'm leaning toward lower blood pressure and higher bank balance. ten years of this sh#t I DON'T THINK SO .. the steps that you are being told to follow does not work and only make this issue worse.**** do not restore you're license****
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I have everything exept the suros pack that dlc is just gone and i cant find it or re install it unless i rebuy one of the full games so i hope u can fix it bungie
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Can't restore license if it makes you re-purchace the expansion...
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The advice did not work and now I can't even access the suros material. When can we expect a fix?
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Yep, same bungie. Plz fix this issue, it isn't us, it's you lol.
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Ditto here, had my shader and emblem yesterday - gone today. Restoring my license did not work, Bungie please fix this.
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Didn't work - still says pre-order required. I did pre-order. I think your Friday hot fix has something to do with this...
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Mine stopped working after a small update on Friday. Deleted the Dlc this afternoon thinking i could re-download it, but get the same as everyone else. Dlc now says bundle only and the shader and emblem within game is now locked. All the suros weapons previously available for purchase through the Vanguard Quartermaster have disappeared for me. If i didn't have the emblem and shader with my walock, it would be like the dlc didn't exist on my console. A real shame, especially as it seems to cost more money for the Taken King in the UK.
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This did not work for me either.
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This did not work, and now we are out our money for preorder items?
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a reply that acknowledges lots of people are having this problem, its not their fault and your working on a solution would be be nice bungie!
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DO NOT FOLLOW THIS ADVICE !!!!!! IT DOES NOT WORK AND WILL MAKE THINGS WORSE !!!! BUNGIE -blam!-ED IT UP AND BUNGIE NEEDS TO FIX IT !!!!!
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As well as having the same issue. I didn't receive the exotic scout rifle for completing the Petra quest "lost and found".
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It doesnt work. What next bungie help????
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Not working
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I have the same issue with my suros pre-order items. Re started Destiny and hard reset my Xbox one, same issue. Fallowed the " You may want to try restoring your licenses and restarting Destiny. For a guide to restoring licenses, please see our help article: https://www.bungie.net/en/Help/Article/12181 " link but to no avail, now to make matters worse between the license restore procedure stated by Bungie now I am missing exotic shards and can't earn any legendary marks, is there a fix for this or is it getting worse thanks to the recent update.
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Doesn't work
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Edited by Eatsomecow: 9/27/2015 3:24:39 AMI restored licenses...didn't work. So I uninstalled the taken king and now I don't have the option to reinstall the suros pack...it just says bundle only. I have the shader in my inventory still but can't access it.
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Same here.
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That didn't work and I've tried everything else
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Fix it now pls, and don't blame the players, blame the game!
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This didn't work at all it said bundle only and prompted me to buy what I already have. Although I do believe that's your primary motive
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#help I am having same problem and this does not answer question. Or help. During last update bungie you messed something up. Fix it.
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I would love to reinstall this suros arsenal pack but problem is it's saying I need to purchase the bundle. I ALREADY DID! Fix your shit.