{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
3/30/2015 6:07:25 AM
6
What sort of troubleshooting steps have your performed regarding this issue? I recommend starting off my resetting your modem. If possible, ensure that you are running a hard wired connection. Here is the Error Code Caterpillar page for more information:
https://www.bungie.net/en/Help/Article/11873
English
-
Llevo dos días con el error caterpillar...que casualidad que ayer después de tres horas se solucionó el problema...hoy volvemos a empezar...he intentado jugar ...empezando a las 8:00 al y son las 9:20 al y sigo sin poder hacer nada...reiniciar el juego??? Reiniciar mi router??? BOBADAS!!! NO ES PROBLEMA DE NUESTRA CONEXION...REPITO...NO ES NUESTRO PROBLEMA...al igual que el resto de los errores que saltan...THIS IS A PROBLEM FROM BUNGIE
-
Do I need to reset my modem every weekend? Because I was not aware my internet expired every weekend. Please nerf Caterpillar.
-
Been there, done that. Clearing the console cache didn't help either. Have wired connection with open NAT for the console and a permanent ip. All other live services are working, as is my internet connection.
-
Edited by chris mk44: 3/30/2015 6:22:12 AMWell, you seem well versed in the typical troubleshooting steps, so let's jump ahead. Have you contacted your ISP regarding this issue? It might seem unlike, but sometimes having another modem installed does away with repetitive Error Codes. I went through this process personally when Destiny first came out. Everything said my network was green across the board except Destiny. I asked my ISP to send a technician down to inspect my network, and he gave me the thumbs up as well. Out of curiosity, I asked him to try out a spare modem that he had, and that fixed my problem(and picked up download speeds quite a bit). Anyway, if you happen to have an older modem(especially if it was provided by your ISP), it might be worth looking in to.
-
Nope. Top of the line new Router/Modem only a few months old. It really isn't me. This outage only affects Destiny. I've had this "outage" before, for about two days at a time, along with a lot of other people in Central Europe at the same time. There's nothing else I can do on my end, everything is working but this.
-
Well, if it's a regional issue that affects other users in your area, then it is likely a connectivity issue with your service provider. Today in particular, Destiny and Comcast were having major cooperation issues on the East coast of the United States. It happens. Rest assured that creating this thread and explaining your situation is exactly what Bungie needs to learn more about this issue. As it stands, regrettably I have no more advice for you other than to keep trying what you've already done. Thank you for your time and insight, and I sincerely hope this no longer continues to be an issue for you in the future.
