{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
Edited by Siffow:
5/6/2015 6:29:04 PM
328
[FIX DEPLOYED] Are you not able to see your Xbox characters on the site or app? Tell me about it here.
[u][b]>>>> IF YOU ARE STILL ENCOUNTERING ISSUES WITH YOUR GAMERTAG NOT BEING DETECTED BY OUR SITE, POST HERE<<<[/b][/u]
[u][b]RESOLUTION:[/b][/u]
Thank you to everyone who reported their issues. We've been doing a lot of data gathering surrounding this issue, and your input has been incredibly valuable. So valuable, in fact, that we have found a cause for the problem and are preparing to deploy a fix so your gamertag information shows up on your Bungie.net profile.
Many of you will find that your Xbox Live gamertags are now appearing on your profiles, and you can access your Destiny account information; you've likely been a part of our science experiments if that's the case. If you still can't see your gamertag and Destiny info by the end of the week, the most likely cause is that you are not on the correct Microsoft account that has your Xbox Live information.
If your gamertag info is still not showing, you can troubleshoot the status of your Microsoft and Xbox Live info [url=http://support.xbox.com/en-US/my-account/microsoft-account/forgot-microsoft-account-solution]here[/url].
You will hopefully find that you indeed used a different Microsoft Account. If that is the case, create a new Bungie.net profile with the correct account. If it is not the case, we have seen issues where something in Microsoft's system is not properly reporting your gamertag to Bungie. In this case, Microsoft support has been able to work with customers to resolve this issue.
[u]This thread's purpose is for me to gather information in order to diagnose what is wrong. [/u] This thread is not about whether your character shows up as just a silhouette. That is a [url=https://www.bungie.net/en/Help/Article/12285]WebGL problem on your browser[/url] or a hardware issue with your mobile device. Feel free to make a[b] new thread[/b] about it under #Help and #mobileissues. Be sure to include your device platform, OS, OS version, and app version (you can find it under the about tab).
Because there's many of you and one of me, I won't be able to reply much. Please don't be mad.
[b]Reminder: [/b]As some people have learned the hard way, posting offtopic or inflammatory posts will result in your ungraceful exit from the thread.
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This happened to me 5 minutes ago. I clicked my name on a forum post and looked at my profile, and now it's bugged. Was working flawlessly prior to this.
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Edited by Pp79: 3/10/2015 7:13:42 PM1.No (I created my account today) 2.Yes 3.Yes 4.Yes 5.Xbox One 6.Yes my OnePlus One appears into the "Linked accounts". Try to signing out then signing in again but same issue. Try also to unlink an link my Xbox account several times. My account is still linked but i can't see anything (grimoire, stuff etc.) Gamertag : Pp79
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Edited by ldgo86: 3/10/2015 4:12:06 AM1: no 2: yes 3: yes, like a million times 4: yes 5: xbox 360 I've tried linking and unlinking my account several times. it just never picks up my gamertag. edit: still always says my microsoft account IS linked, ive tried linking facebook, that doesnt do anything GT: ldgo86
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1 No 2 Yes 3 Yes 4 Yes 5 Yes So what now it don't work and I hate being treated like some football that doesn't know what he is doing. I am an IT professional I follow directions and this still doesn't work. So my question is this going to be a it is a Microsoft issue as then they blame it on you guys because if it is, this really isn't worth my time then.
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(1) Just started playing Destiny and signed up for a new account. Neither the android app nor the website pick up my xbox live gamertag. (2) I have never had a Bungie account before (3) yes (4) yes, I only have one (5) xbox 360 I also tried to sign out / sign back in. No luck. Thanks for trying to resolve the issue. The added content from the application would be great. Michael
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My XBL friends list in both Bungie.net and Companion App was fixed when I linked Facebook to my linked accounts. Prior (days to a week) to the linking of Facebook I had unlinked and linked XBL Account. So try linking Facebook (if you have an account) and see if that works.
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Keeps saying something went awry on the Xbox live connection. Just want to see a full list off my friends. Not 1/3 of them.
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I've never been able to mine :/
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Edited by ogre: 3/9/2015 2:26:08 PMHave an iphone 6 , Lost my word of crota and gjallahorn to this glitch in the companion app! Like they never even existed before! I can't believe it's just gone! took me so long to get. Please bungie replace or fix this!
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I Have a Samsung Galaxy S2. I have been using it with my Companion app, since game release.My app currently says with a triangle warning sign, "Android Device not supported", and I have seen my character(s) before! Some of the Destiny players don't always update their smart phone devices because a newer device comes out, what we have still works. For that fact, shouldn't our equipment still be supported? Now, If this were to be a Rant! ARE YOU TELLING YOUR PLAYERS THAT THEY HAVE TO BUY NEWER EQUIPMENT TO ENJOY USING YOUR CONTENT? If that were the case, your content would have been on next gen ONLY!!
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To fix my XBL linking I had to add Facebook as a linked account and then XBL started working again.
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2 RepliesI lost my regime and jgallahorn to the compaion app with the vault transfer. Totally gone. Please help!
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Mine doesn't show anything. It just says that everything is "classified".
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Not much of a prob lately but.... Noticing I can't see my characters and I kinda need to..... But otherwise it's fine keep it up bungie!
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It has always worked for me up until today... I sent a item from my vault to my guardian and it worked perfectly... then about 5 mins later I was going to send somthing else but I can no longer see anything to do with my guardians... have tried logging in and out ect but so far no luck
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Yeah my names lord fenrir22 and all I see is a silhouette of my character........ Please fix this..love ya bungee!!!
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Edited by SaltySombrero: 3/8/2015 2:33:40 PM1) No 2) Yes 3) Yes 4) Yes 5) Both Hope this issue gets fixed, super excited about the gameplay options it provides!
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Same thing with some of my PS4 characters on the app. I cannot see them and another I cannot access at all
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This happened to me when I first started playing destiny, and all I had to do to fix it was sign in with my alternate microsoft account email address and all my data and characters were there.
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2 Replies1.No 2.No 3.No 4.Yes 5.both 360 and XB1 Have signed in and out multiple times on many sorted occassions and have never seen my character. Always says 3d not supported on browser whether it be bing, att, google, or chrome.
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9 RepliesIt works to its full capability but it just shows a silhouette of my characters. P.S:I have a iPhone 4
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It's all good in the hood for me.
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Edited by Croghanites: 3/8/2015 12:18:51 AM
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My gamertag is O HELL YAH and I play Destiny on the XBox360. I can't get my gamertag to link to my Bungie account at all.
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Signed out and back in again today, and it randomly just worked! So, that is exciting. This appears to prove your hypothesis, I've made no changes to my account since my original post, and am on the same device. Thank you for the support, hope there is a better "fix" for those still having difficulty
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1 Reply1. No 2. Yes 3. Yes 4. Yes 5. XBone Destiny apps does not register that I have any characters.
