Hi. I was wondering if there is any possible way to retrieve characters that have been recently deleted? About an hour ago, my ex went onto my account and deleted two of my main characters who I have worked on for months. These had raid gear, legendaries and sparks so I can't even quickly rank up new characters. I'd appreciate any possible help anyone could give me.
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#Help
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Very sorry to hear this unfortunately bungie cannot replace your characters. https://www.bungie.net/en/Help/Article/12240 Policy: https://www.bungie.net/en/help/article/12211 [quote]Recovery of dismantled, scrapped, deleted, or otherwise discarded items* Recovery of Infused items Refund materials on accidental reforged weapons Reset or refund weapon and armor upgrades Refund currencies on accidental purchases Transfer of items or characters between platform accounts Reset character features [b][i][u]Restore deleted characters[/u][/i][/b] [/quote] I suggest using these tips next time on keeping your account safe. https://www.bungie.net/7_How-can-I-keep-my-account-safe/en/Help/Article/12718
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Fresh Killjoy, Sorry to hear that. As you've been already advised Bungie cannot replace deleted characters. The first thing I would do if I were you would be to change your password. I know it's a bummer but think of it like this, it was only a months worth of progress and not a full year. Won't take you long to re-build your Guardians so get back out there.
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Bungo isn't allowed to restore lost characters. Lol sry