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6/11/2015 4:00:04 PM
1

Unable to join Xbox Clan

I have created a Group and Clan. The site says the clan will not be official until I have 3 clan members. I have 3 people who have joined the group, but they don't have a way to join the clan after joining the group. Once they have joined the group, the top of the group page has 3 links (group wall, group forum, xbox clan). None of these options are allowing my members to specifically join the xbox clan. I have read the following help article: https://www.bungie.net/en/Help/Article/12212 "...The button to select your platform Clan is visible at the top of the Group’s page. Once you have selected the platform of your choice, you will be added to the Clan (depending on approval settings)..." This button does not exist for the members who are trying to join and the settings for the clan allow anyone to join (no approval). BTW - one of these members trying to join is my daughter and know for fact that there is no button to select the platform. Please help

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  • Hi Joredin, Be sure you and your group mates are using a web browser to select the "set as clan" tab on your groups homepage. It will be located under the groups title. Hope this helps

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