I agree completely with the points made in the article. That said I also think one of the biggest reasons so many of us are mad is because our disappointment and frustration has not been officially acknowledged by Bungie. At this point that's what I really want to see, how Bungie deals with the frustration of the players or just bury their heads in the sand and say nothing. It's time they say something Bungie. Let your players know that your listening, otherwise I and many others will gladly move on and remember this experience next time you roll out your next defunct game. Own up to your mistakes, listen to your players, and at least attempt to make it right for better or worse.