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9/30/2014 4:39:47 AM
3

Day 21, my sanity is slipping away

I pre-ordered destiny for my ps4. I was so keen. Some mates and I from work had assigned our fireteam roles and planned everything out. I had the day off of work and everything. The installation finishes, I'm greeted with that glorious Destiny welcome screen whispering "Press x to begin" I press x Centipede There is a *pop* noise in the backrgound, like an old lightbulb blowing and the smell of ozone. My face twitches involuntarily. "That's fine," I think. "This happened during Beta and it's only just come out...although I did have more trouble than my friends in beta...I'm sure it's fine." A cigarette or two later I try again. Centipede *Pop* "/sigh. This is looking like the gta5 launch, let's check the forums...oh, everyone seems to be connecting fine...hmm..." "Right! I've done tech support for an ISP before, this should be easy" And so begins the saga that would consume my evenings on every night to come. [b]Big troubleshooting in little Chinatown[/b] I initially had some trouble with port 30005. A firmware update and some tinkering later and it's forwarded faster than a chainmail in the 90s. Centipede...*pop* "Maybe there are some ports they haven't mentioned?" So DMZ host it is. Centipede...*pop* "Grr okay maybe my modem is on the fritz. Here's one that I know works fine" I lathered, I rinsed and I repeated. Centipede...*Pop* "CURESWORD! Fine! Let's step this up!" I now go through every conceivable step I can think of to establish a connection. It might be worth mentioning that from time to time I got in for an hour or so at a time. I'm not sure if this was a blessing or a curse as when the centipedes, catepillars and jackrabbits re-emerged the *pop* was much louder and closer. I still happen to work for my ISP so I get one of our technicians to change my interleaving settings. Orbit "My God! That was it? HA! Why didn't I try this ag..." Caterpillar *POP* "CURSEWORD CURSEWORD!" My face glows red, the vein on my temple bulges thick with blood stained black from the two and a half weeks I've been trying to get this working. My usual calm demeanor has shattered. I hurl my controller across the room (towards the sofa, because those things are expensive), my flatmate starts laughing and I shoot him a glance that could curdle water. Destiny, you have broken me. I have tried so many times to reach out to you for help, I have messaged your forums reps, I have posted (civilly) in related threads and have simply been met with links to your woefully inadequate troubleshooting pages. Sorry if I'm starting to sound sarcastic, I'm honestly trying not to but I'm at the end of my tether. I know it's not just you Bungie, there is something about my connection that does not jell with your servers. I can't for the life of me figure out what that is. I have a good portion of my company trying to figure this out with me. We have thousands of customers, two of us are having issues. There are no similarities between our accounts. Please help me fix this. I'm afraid the next pop will finish me off...
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