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This is still an issue. When is it going to be fixed, or when are you guys at Bungie going to tell us how to fix it?
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What's your model number?
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same here. not showing character model in companion app. android 4.1 galaxy s3. thanks for working on it.
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This is still happening with me, I am using windows 7 and the newest version of both. I have a galaxy note 2 and it's not showing there either. I am wondering if this is a known issue? or if it's something of a limitation. I checked at work, checked at home, checked on my phone, checked in different browsers, same thing.
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this problem also seems to be happening on the iphone 4 as well; also possibly related, running into the same problem on my pc; this could be due to a myriad of circumstances, but just thought i'd bring it up-- thanks!
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I'm having the same issue on my samsung galaxy s3, after the latest update it has put refresh over the character which is still a silhouette. android version 4.1
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iPhone 4 and PC web browsers currently don't show 3d models.
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I just want to confirm this includes chrome? and is still on going? I am getting this message despite using the latest version of chrome on a PC
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Latest chrome on windows 7 or better should work.
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I have the latest chrome browser, and windows 7. Windows has the latest updates, and I updated java for added measure. Furthermore I even factory restored the chrome browser settings and cleared the cache but I am still unable to view my player model :/ Any ideas?
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Chrome Doesn't work for me.
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There are no known issues at this time. It does use your 3d card via webgl. iNfiNiteSnEaKz says they fixed their issue with a graphics driver update. Can you check for one?
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Edited by LexaHex: 9/16/2014 3:14:10 AMStill doesn't work for me, although i see a shaded floating helmet and left shoulder plate on my character, it was like this before too.
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Consider filling out a bug report and including screenshots please! (Make a new post in #help to help me keep things organized.)
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I'll look into it.
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I was able to resolve mine by finding an update for my intel integrated graphics. Hope this potentially helps others.
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Also iPod 4th gen, but i believe thats hardware restrictions, right?
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Indeed.
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Thank you.
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Appreciate it :)
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ah, well, that would explain it--thank you for your quick response--!
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Thanks for looking into it !