I don't think skin or eye colour should be changeable because it ruins the realism for me. But definitely hair, hair colour and face paint.
Oh and big yes to BEARDS!
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Edited by Mr Nive: 7/25/2014 3:01:38 AMI disagree, for whatever reason you don't like the skin and eye colour, you shouldn't have to make a new character just to change it. It breaks immersion? Beats having a lvl 20 character with 50 hrs of game time that you do not like the eye/skin colour of but cannot change due to lack of "realism".